CRM QA Analyst

Millennium Consulting
Boston, MA
20 Apr 2024

Vacancy expired!

CRM QA Analyst

Description:Direct Hire.

Responsibilities:
  • Design, develop, and execute testing for CRM components and integrations used to enable administrative and ancillary processes
  • Analyze business requirements and technical design
  • Develop test strategies and plans and test cases and scripts (automated and manual)
  • Test execution and tracking
  • Metrics reporting
  • Assisting clients with user testing
  • Enhance testing function by identifying, proposing, and implementing improvements
  • Participate in projects that require Salesforce.com or vendor packages that run on Salesforce
  • Other duties as required

Skills & Experience:
  • Bachelor’s degree in Computer Science, Business, Information Systems, or related field
  • At least 3 years of experience with QA Analysis and Software
  • Experience preparing test cases and creating planning and test strategy documentation
  • Experience executing different types of testing from functional (negative, break-fix, A/B), regression to system-wide testing
  • Ability to understand and translate requirements and instructions into happy and non-happy path test scenarios
  • Experience with the Salesforce.com platform
  • Experience triaging/troubleshooting issues and impact analysis
  • Familiarity with testing as part of software development lifecycle and enterprise integration frameworks
  • Understanding of project management concepts and frameworks such as Scrum, Prince 2, waterfall, or agile development methodologies
  • Experience working on projects/issues of medium to high complexity
  • Skilled with MS Word, Excel, PowerPoint, Visio, and/or LucidChart
  • Strong written and oral communication skills
  • Experience with basic SharePoint functionality a plus
  • Experience with ITIL or equivalent Service Management framework and ServiceNow a plus

For 25 years, Millennium Consulting has been a leader in professional staffing. Today, Millennium caters to a diversified portfolio of market-leading customers. Since its establishment, Millennium has relentlessly focused on unwavering integrity while perfecting the recruitment of subject matter experts for complex, mission critical projects. Our approach remains unchanged: Sweeping analysis of our clients’ staffing initiatives and organizational culture, combined with a personal approach to long-term relationship building to identify the most impactful talent.www.millennium-consulting.comwww.linkedin.com/company/millennium-consulting/Millennium Consulting, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, sex, religion, national origin, sexual orientation, disability, or veteran status.
  • ID: #39108406
  • State: Massachusetts Boston 02111 Boston USA
  • City: Boston
  • Salary: Market related
  • Job type: Permanent
  • Showed: 2022-04-20
  • Deadline: 2022-06-18
  • Category: Et cetera