Deskside Support Technician

At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. Our client has a new opportunity for a Deskside Support Technician to join their team onsite in the Milford, MA area.Scope of Activity:

• Prepare workstations / work environment for employees to return to work
• Hardware set up - some sanitation may be required
  • Only includes hardware set up, not repairs
• Providing a team to assist with employees returning to office
• Deskside support for all end user computing
• Plug and play set up issues, headset / phone set up, connecting to printers
• Reimage devices as needed

• L1 to L2 tech experience preferred
• Prior industry experience required
• Excellent all-around communication skills
• Great organizational and customer support skills
• Must possess solid analytical, communication, and technology skills
• Strong problem-solving skills, not intimated by new or complex situations
• Must be a self-motivated individual with a willingness to work well with others on a regular basis
• Ability to multi-task with strong attention to detail