Vacancy expired!
Location: Boston, MA Description: Our client is currently seeking a Desktop support
This job will have the following responsibilities Qualifications & Requirements:- Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
- Provide support to client identified VIPs, and other employees at the client site
- Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
- Perform Install/Move/Add or Change (IMAC) activities.
- Perform all assigned desk-side support activities
- Display outstanding technical and professional services skills at all times
- Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
- Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
- Understands and follows all documented service operations policies and procedures.
- ID: #46102890
- State: Massachusetts Boston 02108 Boston USA
- City: Boston
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2022-09-30
- Deadline: 2022-11-27
- Category: Et cetera