Desktop support

30 Sep 2024

Vacancy expired!

Location: Boston, MA Description: Our client is currently seeking a Desktop support

This job will have the following responsibilities Qualifications & Requirements:
  • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
  • Provide support to client identified VIPs, and other employees at the client site
  • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
  • Perform Install/Move/Add or Change (IMAC) activities.
  • Perform all assigned desk-side support activities
  • Display outstanding technical and professional services skills at all times
  • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
  • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
  • Understands and follows all documented service operations policies and procedures.
Contact:

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

  • ID: #46102890
  • State: Massachusetts Boston 02108 Boston USA
  • City: Boston
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-09-30
  • Deadline: 2022-11-27
  • Category: Et cetera