Desktop Support Analyst

30 Sep 2024

Vacancy expired!

Description

Do you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users? You might be interested in Robert Half's new Desktop Support Technician role. You will thrive in this position if you consider yourself to be a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is permanent in nature and is based in the Attleboro, Massachusetts, area.

Key responsibilities

- Administer computer desktop support in accordance with established policies and procedures

- Settle computer problems, and offer suggestions on appropriate action/solutions

- Match hardware repairs with the appropriate vendors

- Support, examine, and repair computer systems, hardware, printers, and computer peripherals

- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

- Communicate regularly and effectively with ticket submitters

Requirements

- Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

- Solid understanding of Desktop Support

- End-User Support experience required

- 1+ years of desktop support or other related experience

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

  • ID: #46110723
  • State: Massachusetts Attleboro 02703 Attleboro USA
  • City: Attleboro
  • Salary: $50000.00 to $65000.00 yearly
  • Job type: Permanent
  • Showed: 2022-09-30
  • Deadline: 2022-11-27
  • Category: Et cetera