Desktop Support Engineer job vacancy

Vacancy expired!

Desktop Support EngineerCambridge, MA | Lexington, MAFull Time / CDW W2 Employee CDW has an excellent opportunity for a Technical Support Analyst in Boston, MA! In this role, you will support a multi-location organization with day-to-day end user support challenges. Serving as a Level 2 Support Analyst, you will be responsible for solving user challenges that are escalated from the Help Desk team.

Required expertise includes:

5 years of Technical Support / Help Desk / Desktop Support
2+ years of O365 Support – advanced knowledge, including basic administration experience
Active Directory – including complex user set-up experience
Experience supporting mobile devices
Ability to travel to other sites periodically (Requires driver’s license and vehicle)

Desired experience:

VPN experience, ideally Palo Alto Global Protect
ServiceNow experience for both incidents and requests
Intune for EndPoint Management
Teams / Zoom collaboration audio / video conferencing support

About the role:Location: Cambridge, MA or Lexington, MAType of opportunity: 1 year contract (Will extend Annually)Benefits: Complete suite of CDW benefitsCompensation: Flexible based on experience, plus excellent benefits

ID: #49552706
State: Massachusetts Cambridge 02138 Cambridge USA
City: Cambridge
Salary: Up to $40
Job type: Contract
Showed: 2023-03-26
Deadline: 2023-05-13
Category: Et cetera