Dir. Product Management

Company OverviewWith 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.Here at UKG, our Engineering, Product, Innovation, and Cloud teams (or EPIC), are the driving force behind our cutting-edge technology. These UKrewers are dedicated to delivering best-in-class solutions that transform how our customers work. At UKG, we’re on a mission to create exceptional products that solve real-world problems for the HCM market.We are seeking a Director of Product, to play a pivotal role in shaping and executing our product strategy, driving innovation, and leading a talented team of product managers. Your expertise will be critical in delivering exceptional value to our customers.Responsibilities: Conduct regular, thorough market research around industry trends, competitive dynamics, emerging technologies as well as buyer and customer interviews to inform product decisions and identify growth opportunities. Develop, communicate and execute iteratively upon a comprehensive and compelling product strategy that aligns with business goals and balances customer needs, market trends, and technical feasibility. Ensure plans create the most compelling business solution while ensuring overall competitive positioning in the market and high-value solutions that truly solve customer problems. Drive end-to-end customer value delivery, from feature conception to launch to adoption and iterative innovations. Translate product strategy into detailed requirements for discovery and development by cross-functional teams; Lead cross-functional teams (engineering, design, product), making data-driven decisions, to manage dependencies and ruthlessly prioritize and optimize product features, enhancements, backlog items, and bug fixes. Define, regularly track and assess performance indicators (KPIs) to measure product successes/failures and overall trajectory. Partner with the sales, services, support, marketing, and readiness organization Drive visibility and performance monitoring for SaaS applications. Drive process improvement and discipline of the “Business of Products” Influence portfolio peers as well as internal and external stakeholders Lead, mentor, and guide product managers and cross-functional teams, fostering a culture of continuous learning and growth. Collaborate with Suite product leaders to align product goals with overall company objectives Build strong relationships with customers and stakeholdersThe ideal candidate is an accomplished, high-energy, collaborative leader who has a proven track record of working in or with SaaS software companies. They can go deep into both functional/technical hurdles with engineers/architects as well as strategic discussions with executives. Experience with HCM products or solutions is preferred but not mandatory.Minimum requirements 6 to 10+ years in a SaaS product management or business strategy role. We work in a hybrid model. 3 days in the office per week if required, as of week one of employment. Office locations are Lowell MA, Weston FL, and San Francisco CA.Preferred qualifications Passion for creating delightful user experiences. Highly motivated, innovative, and solution-driven with experience in shaping cohesive, engaging product experiences Excellent leadership, communication and presentation skills. Strong analytical, data-driven problem solver and decision maker who is deeply empathetic and leads with a user-centered approach. An evangelist of how technology can unlock business value and customer experiences. History and reputation for listening to users, understanding their needs, and creating improvements to meet those needs. Strong track record of influencing and executing product strategy through portfolio roadmaps and tight collaboration with Engineering. Committed to collaboration and can work well with other business units to build iterative solutions that continuously deliver value. If no experience in HCM, you have a proven track record of entering a new space and building expertise rapidly.Where we’re goingUKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!Equal Opportunity Employer   Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.     View The EEO Know Your Rights poster (https:www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf) and its supplement. (https:www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)      View the Pay Transparency Nondiscrimination Provision (https:www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)     UKG participates in E-Verify. View the E-Verify posters here (https:www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .  Disability AccommodationFor individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com . The pay range for this position is $155,200.00 to $223,100.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers (https:www.ukg.com/careers)   It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.