Franchise Business Consultant - BWW GO

Franchise Business Consultants are responsible for an assigned portfolio of Franchisees for Buffalo Wild Wings (BWW) GO. They collaborate with Franchisees to set and achieve-or-exceed goals for their networks to drive the business in the areas of sales, profits, and network growth. To accomplish this, Business Consultants will focus on coaching and influencing Franchise organizations in their delivery of consistent and safe brand experience, same-store comp growth, and (where applicable) organizational preparation for additional unit growth. This individual will be a role model in the organization by exhibiting behaviors to achieve expected results in the right way, while consistently demonstrating the company’s core values.Ideal candidate lives in the Northeastern U.S. with the ability to travel up to 90% of the time within a designated territory. Team Member must be 21 years of age.RESPONSIBILITIES

Achieve the operations and business performance goals for portfolio of Franchisees, as set by Vice President of Operations

Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments

Align priority areas with Franchisee to drive the business in sales, profitability and network growth, while delivering a safe and consistent brand experience

Develop plan to coach Franchisee, through regular check-ins, to follow-through on commitments

Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans. Interpret data to provide coaching and recommendations on priorities for Franchisee to address. Follow up on Franchisee commitments and monitor data to check progress

Support Franchisees in understanding the processes for remodeling and building new restaurants. Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications. Provide support during all remodel and new store openings

Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of safe and consistent brand experience, same-store growth, and preparations for unit growth.

Participate and work “as-needed” with the Field Marketing Team on updates for operations initiatives and new marketing product and promotion rollouts. Monitor and support the execution of local, DMA and regional marketing plans

Perform evaluations on restaurants as needed based on the Franchisee Business Review process or other indicators

Partner with Field Training Team to coordinate training support to the franchisee

Ensure the effective use of G&A expenses within parameters set by regional leads

Complete all responsible administrative functions and requirements of the position in a timely manner

Other duties as assigned

EDUCATION & EXPERIENCE QUALIFICATIONS

High school diploma or equivalent

4-year degree preferred

10+ years’ experience with any combination of restaurant operations experience and education is a plus

Must be willing to travel to consult with portfolio of franchisees, based upon the needs of the portfolio

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

General knowledge of labor laws, health codes, safe food handling and sanitation, safety and security systems and procedures, and computer operations

Certification in any state, county or local food-handling policy

Minimum 21 years of age

Experience in multi-unit QSR or fast casual restaurant concept preferred

Good oral and written communication and interpersonal skills

Excellent organizational skills – able to effectively manage time, plan, and work independently with minimal supervision

Must be able to build credibility and trusting relationships with internal and external stakeholders

Able to develop and execute plans to drive results

Able to use data to inform decisions

Able to bring people together to solve problems

Resourceful and highly adaptable to changes in direction; can effectively adapt to different situations and personalities

Curious with a desire for continuous learning

Ability to travel up to 80-90% travel as needed

Buffalo Wild Wings fuels moments worth sharing – for our guests and for our team members. Yes, it is literally working at a Sports Bar and all the energy that comes with it. We’re a brand on the rise, and we need great people as we write the next chapter of our story. If that’s you, pull up a barstool.Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s and SONIC Drive-In restaurants worldwide.We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.