Fulfillment Associate

Methuen, MA (On-site)

WHO WE ARE

Down Right Merch is a full-service entertainment merchandise company. From product development, to production and fulfillment, we have our clients covered each step of the way. We build custom web-stores, provide tour merchandise and retail distribution for our creative partners across the globe. With decades of experience and a dedicated, knowledgeable team, we offer a tailored approach to each project and unwavering dedication to bring our clients' brand to the masses.

WHO YOU ARE

You understand and value the importance of process and are eager to fill a hands-on role within the reception, selection, packaging and shipment of customer orders. You are driven by a strong attention to detail and are passionate about organization - always ensuring a high standard of quality, and care. This role reports to the Fulfillment Manager.

WHAT YOU’LL DO

In this fast paced role, you will experience many facets of our order fulfillment area. The primary and most important function of this role will be ensuring orders are accurately picked and processed in accordance with established SOPs.

Efficiently pick and pack orders daily

Facilitate outgoing shipments

Communicate cross functionally with the inventory teams

Execute accurate daily product pulls in a safe and efficient manner

Monitor and report on quality of products (soft goods and/or media)

Relay needs to Fulfillment leadership via clear, and established methods of communication

Identify, propose, and implement solutions for process improvement and efficiency

Must be able to lift up to 50 lbs occasionally, 10 lbs regularly

HOW TO KNOW YOU’RE SUCCESSFUL

You consistently meet predetermined KPIs

You are an independent, self-starter

You establish trust with cross functional teams and are seen as a go-to person

You are punctual and seek to understand - not shy about asking questions

WHAT YOU BRING

Strong work ethic, positive attitude, and a strong desire to learn

You are flexible and able to thrive in a startup environment

Exceptional ability to multi-task and remain organized

Excellent communications skills with the ability and desire to communicate openly and respectfully

REQUIREMENTS

High School Degree, GED or equivalent certification

Ability to stand or walk for up to eight hours a day

Consistent regular attendance is considered an essential function of this job

TECH STACK

● G-Suite, Slack, ShipStation, Finale

APPLICANT EXPERIENCE

● We value the candidate experience and want you to know what to expect from the team at Down Right Merch. For this role, we expect that you will participate in a series of 3 interviews.

WHAT THIS ROLE OFFERS

● Hourly rate ($16.00) USD

● 10 Holidays per year

● Health: medical, dental, vision - employee and dependents

● PTO and SICK TIME: team members are encouraged to rest, relax and take time for personal pursuits

EQUAL OPPORTUNITY EMPLOYER

Down Right Merchandise, LLP is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate based on race, gender, gender identity, sexual orientation, national origin, disability, age, or other legally protected status.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Experience level:

2 years

Schedule:

8 hour shift

Monday to Friday

Weekends as needed