Infrastructure Engineer/System Administrator

Duties:

• Hands-on and technical work: design, implementation, configuration and administration for IT and OT infrastructure including on-premise and cloud-based solutions
• Address incident, requests and problem management escalated with adherence to processes and procedures including Change Management
• 24x7 on-call responsibilities for IT/OT infrastructure related requests and incidents.
• Manage cloud-based services: request, deploy and maintain cloud-based solutions with an emphasis on adherence to Client policies and processes
• Contribute to SLA management by tracking internal activities as well as contractor activity
• Draft, update documentation, infrastructure diagrams, inventories processes and procedures including training of constituent staff responsible for project and 24x7 operations

• Manage Active Directory domain: GPOs, account administration, etc.
• Update/improve monitoring solutions including configuration and integration with applicable procedures and ServiceDesk operations
• Hands-on implementation and support for hardware
• Full support of virtual compute environments, including but not limited to VMWare
• Request and manage AWS compute environments through Client standard tools.
• Manage and tune storage solution, patching, monitoring and administration.
• Periodically test systems, data, and environmental recovery procedures to validate the effectiveness of documented recovery plans. This includes recovery due to individual system issues, cyber security events, or disaster recovery scenarios
• Execute/oversee patching processes and upgrade processes for BIOS, operating systems, and software

• 7 years of Systems Administration in a Windows environment
• 3 years of proven experience in Active Directory design, management and Group Policies administration
• 3 years in managing virtualized environments (Ideally VMware 7+)
• 2 years of experience in managing Linux based systems.
• Working experience with modular and hyperconverged server/storage hardware management (e.g. HP c7000, Dell PowerEdge VRTX, Dell VxRail) including network virtualization.
• Expertise in enterprise backup and recovery platforms (eg. Veeam)
• Ability to clear a 7-year background screen
• Ability to work on a 24/7 on-call rotation
• Excellent verbal and written communication skills within a collaborative environment
• Must have current valid driver's license to operate in North America
• Must be willing to travel as needed for meeting and incidents/projects to Data centers (up to 10% of the time)

• Expertise in High Availability databases configuration and operations (MS SQL Server, PostgreSQL & Oracle)
• Cisco network certifications, MCSE or VMWare Certifications
• Knowledge of OT systems/SCADA solutions and OSI PI systems
• Prior experience working in the Energy/utility and ideally renewable energy industry

• Bachelor's degree in Business Management, Engineering, Computer Science, Information Systems or equivalent work experience

• Andover, MA (Hybrid)

• $55/hr to $61/hr on W2