IT Service Desk Engineer

Softworld, Inc.
Boston, MA
10 May 2025

Vacancy expired!

IT Service Desk Engineer

Seeking an IT Service Desk Engineer to support the local (Boston) office of approximately 20 on-site employees and some remote employees as well. Will work with a more senior IT Service Desk Engineer supporting a mixed Windows 10 (80%) and MacOS (20%) environment.

Requirements:

  • 1-2 years experience providing tech support with Windows (ideally Windows 10), MicroSoft Office products, Ideally Office 365 for Windows and MacOS
  • Must be able to communicate technical information and provide exceptional service to non-technical users
  • Will be required to write and complete tech and end user documentation, manage incidents and tasks within SLAs.
  • Will support and troubleshoot hardware and software.
  • Experience with imaging technologies (like MS Intune or JAMF Casper) and cloud-based backup solutions (like OneDrive) are plusses

THIRD PARTY AGENCIES, SUBCONTRACTORS, AND RECRUITERS NEED NOT APPLY. Applicants received from firms will not be considered. Subcontracting is not available for this position.
  • ID: #49901341
  • State: Massachusetts Boston 02117 Boston USA
  • City: Boston
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2023-05-10
  • Deadline: 2023-07-08
  • Category: Et cetera