IT Systems Analyst (hybrid role)

Responsible for partnering closely with programmers, business analysts, engineers, QA testers, and other key team members to design, build, deploy and support systems. This resource will be involved in engineering, design and application optimization efforts for large client facing transactional systems. Technology focused on, Microsoft Dynamics 365, Azure,Power Platform, Power Apps, .NET, SQL Server, and SSIS etc.This is a hybrid role in our Newton, MA office.What you will be doing:

Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Also ensure that requirements are properly translated into technical specifications, clarify requirements, review recommendations and answer questions

Systems Analysis: specifically application, integration and reporting design and analysis of platform integrity.

Systems Evaluation: identify metrics and indicators of system performance and actions necessary for remediation.

Code analysis: Execute tools and evaluate results to ensure code integrity and minimize security risk.

Data Analysis: Ability to analyze data to identify, report or clarify data issues

Develop flow diagrams on the systems process.

Develop and document business requirements through a variety of means such as, but not limited to user interviews, surveys, workflow reviews, research on industry best practices, and user workshops.

Working with Managers to come up with project plans and run the daily and weekly Scrum calls and creating ADO user stories

Work with IT Development team to ensure requirements are properly translated into technical specifications that meet the business needs. Assist IT Development team through design, code, test and deploy to ensure any issues are resolved.

Ensure that all process and documentation are consistent with best practices and Bright Horizons standards for Solution Delivery Life Cycle.

Participate in User Acceptance testing.

Identify areas for improvement in the application delivery process.

Conduct, design and configure product and business configuration for system functionality, and specify data requirement and constraints of surrounding systems. This includes supporting the business teams with UAT validations.

Collaborate and build consensus between technical team and stakeholders working to balance scope, speed to market and available resources

What we hope you bring to the role:

Bachelor's degree in Computer Science or related field, Masters degree preferred

5 years of related work experience required

Preferred:

Experience in writing Business requirements for Microsoft Dynamics or other Customer Relationship Management solutions is highly preferred

Experience and knowledge on applications and integrations using Microsoft Azure and power platform a plus.

Critical Thinking: use logic and reasoning to analyze strengths, weaknesses and alternatives for solution design.

Complex problem solving: ability to evaluate options and make recommendations based on weighted priorities.

Negotiation: Collaborate with business functions to identify business value and work with different teams to prioritize backlogs

Working knowledge of Microsoft Azure, Power Platform, PowerApps preferred

Proficiency in SQL server and ability to conduct SQL queries against relational databases

Ability to quickly learn new systems/software.

Excellent written and oral communication skills.

Strong team player, great interpersonal skills.

Customer service philosophy.

Impeccable organization skills and attention to detail.

Thrives in a fast-paced, constantly changing environment.

Functions effectively under pressure.

Flexibility, willingness to multitask.

Skilled at troubleshooting and resolving issues.

Highly motivated, results-driven and goal-oriented.

Good knowledge on project planning and sprint models

Exposure to Agile Methodologies

The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.Life at Bright Horizons:Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?Contact us at bhrecruit@brighthorizons.com or 855-877-6866Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and EEO – Spanish (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf) along with information on the Family and Medical Leave Act (FMLA) (https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf) and Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf) .Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.