Manager, Mass Care

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us—Where your Career is a Force for Good!Job Description:WHY CHOOSE US?As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.At the American Red Cross, your uniqueness can shine!WHAT YOU NEED TO KNOW (Job Overview):This position oversees the Mass Care programs for Disaster Cycle Services which include sheltering, feeding, distribution of emergency supplies and reunification. As a member of the National Headquarters Operations, Readiness & Planning team, this position reports to the Director of Operational Readiness and Planning and manages two full-time employees and a cadre of volunteer leaders. Specific functions of this position include: program support and development, resource requirement projection, and process improvement. Coordinates with field leadership and internal and external partners for program implementation and capacity building.This position is a remote positionYou must work EST hours for this position.WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

Manages and directs a team responsible for mass care program development and continuous improvement including sheltering, feeding, distribution of emergency supplies, and reunification.

Coordinates with internal stakeholders while overseeing the development of doctrine and tools for field implementation of programs. Leads teams in the development of mass care-related training.

Serves as the National Deputy Assistant Director of Response, supporting the implementation of mass care programs on Disaster Relief Operations at scale.

Oversees the development, implementation, and adoption of Mass Care systems with regions, divisions, and Disaster Relief Operations.

Engages with government agencies and non-governmental organizations to implement the strategic vision of the organization to provide assistance to underserved communities impacted by disasters.

Works with divisions and regions to build mass care capacity to meet regional, divisional and national readiness targets.

The salary range for this position is $120,000.00-$140,000.00.This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.WHAT YOU NEED TO SUCCEED (Minimum Qualifications ):Education: Bachelor’s degree or equivalent combination of education and experience. Degree in emergency management, public administration, or organizational development preferred.Experience: 5 - 7 years experience in nonprofit, for-profit or government. Track record of leadership results.Management Experience : 3-5 years of staff management experience. Demonstrated abilities in the following areas: the ability to work with volunteers and coaching, process design and improvementSkills and Abilities : Excellent interpersonal, verbal, and written communication skills. Demonstrated ability to coach/mentor to accomplish work through team leaders. Develop project plans. Demonstrate knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision-making skills. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem-solving, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management, and process improvement. Individuals must be customer-oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint, and Outlook.

Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including the ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.Work Conditions:Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour calls or work extended hours.DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):People manager,Project ManagementPerson good at cadre leadership and developmentCadre managementPolitical savvinessBENEFITS FOR YOU:We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognitionApply now! Joining our team will provide you with the opportunity to make a difference every day.The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.​AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS (https://www.americorps.gov/partner/partnerships/employers-national-service) partner and share our employment opportunities with the network of organizations.Interested in Volunteering? Visit redcross.org/volunteertoday (https://www.redcross.org/volunteer/become-a-volunteer/urgent-need-for-volunteers.html) to learn more, including our most-needed volunteer positions.To view the EEOC Summary of Rights, click here: Summary of Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf)