Network DDI Engineer

K-Tek Resourcing LLC
Quincy, MA
20 Mar 2025

Vacancy expired!

Primary Skills- DDI &

InfobloxThe position of a DDI L3 is responsible for the ongoing network operations management to provide 24x7 support.The ideal candidate will have deep experience of networking technologies, such as DNS, DHCP, Time services, routing; managing heterogeneous environment & generate metrics related to Network performance, capacity, availability, failure rates, and will also have a strong background in network performance management, service delivery and strategic operations planning with a strong technical orientation & creative in problem solving.

Key responsibilities include:
  • This is a hands-on technical role:
  • Provide tier-3 (expert level) operational support to resolve critical business issues that require deep network DNS, DHCP, IPAM, Time Services troubleshooting techniques and performance analysis
  • Independently own the Network Infrastructure support solving complex issues and suggest design modifications as appropriate.
- Ensure SLAs are met - Responsible for performance analysis, proactive troubleshooting and capacity planning for the Network platforms.- Perform monitoring and maintenance of overall environment working with experienced team members.- Perform change controls. Update process documentation and team portals- Participate in troubleshooting, capacity planning and analysis, performance analysis & Root Cause Analysis.- Communicate with peers and managers regarding system issues & participate in 24x7 on-call.- Automate operational tasks to make processes simpler and more robust.- Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently.
  • Refresh heat-maps and operations plans for campus DDI solution
  • Monitor and analyze statistical data to develop improvement plans
  • Provide an effective network DDI capacity plan
  • Develop and monitor global weekly and monthly trending reports by business sectors to justify future growth

Additional Responsibilities Include:
  • Oversees the management of service level agreements (SLAs) with vendors and service providers
  • Oversees and directs all aspects of the 24/7/365 mission critical network/telecommunication infrastructure operations; including planning, supporting, and maintaining functions
  • Serves as the senior-level escalation point for DDI network operations to resolve critical incidents
  • Maintains policy and procedures manual, conducts monthly service review meetings with key stakeholders.
  • Provides leadership, management, direction, and technical oversight for the network operations department

Required Qualifications and Experience:
  • Bachelor’s degree, or related qualification
  • Certifications is a must (CCNP, Infoblox Certified, DDI OEM Certifications)
  • Minimum 10+ years of working in DDI Network with expert level experience
  • Experience of working in a multi-cultural, virtual team, across multiple geographical regions
  • Experience with technologies such as: Infoblox, BT Sapphire, BlueCat DDI management
  • Extensive support of Routing Protocols/Technologies
  • Hands on Experience with DDI / IP Address migration to Infoblox
  • Deliver high level and low level design of DNS, DHCP, and Time Services
  • Drive delivery of DDI solutions, including project and implementation support
  • Knowledge of Linux and UNIX system
  • Scripting knowledge (i.e. Shell, Perl)
  • Thorough understanding of DHCP, DNS, IP Addressing and Time Services
  • High degree of experience in the day to day configuration and Sr. level troubleshooting of IPAM DHCP, DNS, and DDNS
  • Experience in installing, configuring, and troubleshooting Infoblox, BT Sapphire suite of products in a large distributed environment
  • Thorough understanding of Infoblox operations
  • Creating & modifying DNS zone files manually (forward and reverse zones)
  • DNS Anycast
  • Time Services knowledge of: NTP & PTP
  • Work collaboratively with other teams such as LAN, WAN, firewall, Active Directory, Hosting etc.
  • Integration of DNS and DHCP in Active Directory environment
  • Strong understanding of application communication methodologies.
  • Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results.
  • High level of confidence and competence communicating on bridges.
  • Experience with monitoring tools and strategies.
  • Perform or participate in complex maintenance or deployment activities.
  • Create or modify documentation in response to new events and learnings.
  • Routinely provide constructive feedback for improvement opportunities
  • Ability to coordinate and direct activities across multiple teams
  • Excellent customer focus and engagement skills
  • Ability to develop solutions within a complex operational environment
  • Excellent verbal and written communications skills
  • Advanced knowledge of technical/business environment and problem determination strategies
  • Develops and maintains standard operating procedure manual and processes used by the team
  • ID: #49502550
  • State: Massachusetts Quincy 02169 Quincy USA
  • City: Quincy
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2023-03-20
  • Deadline: 2023-05-14
  • Category: Systems/networking