Office Services Associate

Job TitleOffice Services AssociateJob Description SummaryJOB SUMMARY:This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. Engage at the appropriate level to support contracted service lines to include mail, print (MFD troubleshooting and maintenance), hospitality, facilities and audio/visual. Pick up and deliver copy jobs, faxes, and packages. Assume accountability for all support functions for assigned floor(s)Job DescriptionESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

Delivery and pick up USPS and accountable mail (Fed Ex, UPS, DHL, messenger and other incoming packages throughout floors to and from mailroom-Deliver print work as needed

Process all outgoing USPS and accountable mail

Keep inventory of all supplies in mail areas-includes USPS and accountable mail

Assist and notify end users of mail and shipping protocols

Audit and update mail lists as needed

Support confidential document shredding in accordance with stated policy

Arrange and maintain conference rooms for meetings, lunches, and various events

Maintain inventory of all office supplies (general supplies, paper, toner, etc.)

Prepare large volume print requests and finishing to colleague specifications

Quality check all print work to ensure accuracy

Use of high speed MFD’s (multi-function devices)

Provide service, colleague support and 1st level maintenance for MFD’s

Monitor office for facilities related issues such as lights outages, carpet stains, wall damage, etc. and report accordingly

Ensure pantries have adequate supplies and replenish as needed

Maintain coffee and ice machines

Distribute firm wide distributions as needed; desk drops

Post client signage as requested in designated areas

Clean and make ready workstations/offices for new hires

Arrange conference rooms as needed for meetings to include beverage and food set-ups

Cover reception desk as needed for both breaks and PTO coverage

Order food for meetings as requested

Clean conference rooms following meetings

Collect glass and dishware, load, wash and return items to designated floor locations

Order vending machine supplies as needed

Stock vending machines with products as needed

Clean out refrigerators and microwaves weekly or as needed

Monitor clean desk policy for compliance

First level audio/visual equipment check prior to scheduled meeting time, utilize established checklist

Report issues with audio/visual equipment to ensure quick resolution

Assist other OSA’s as needed to meet demand

Work overtime as needed to assist with special projects

All duties as assigned

Must assist in supporting all service lines in addition to primary role

JOB REQUIREMENTS & QUALIFICATIONS:

Able to lift 50-75 lbs.

General knowledge of audio/visual equipment

High school diploma or equivalent (GED)

Copier/fax/FedEx/postage machine knowledge

Basic computer skills

SPECIAL SKILLS:

Ability to multi-task and prioritize

Good interpersonal skills

Exceptional customer service skills

Exceptional verbal and written communication skills

Exceptional organizational skills

Ability to work independently with minimal supervision

Admirable punctuality/attendance record

C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.