Planisware Architect

Kforce Technology Staffing
Waltham, MA
20 May 2024

Vacancy expired!

RESPONSIBILITIES:Kforce has a client seeking a Planisware Architect for a remote role.

Responsibilities: In this role, the Planisware Architect will lead the Technical solution based on Configuration of Planisware modules(L1&L2) and provide Technical guidance for the team and adaptability toward new tools and technologies Manages Vendor IT Support team to ensure timely resolution of service requests and service desk tickets; Ensures adequate coverage during business hours and issue resolution is performed in a timely manner to minimize the impact Acts as change control leader - responsible for planning releases, upgrades, patches, and configuration across the assigned Planisware/Plainview application Provides weekly status reporting, risk & issue log, and application updates; Appropriately escalates issues that may put projects, deliverables, timelines, or day-to-day support at risk The Planisware Architect will manage quality metrics and build reports focusing on improvement, cost-effectiveness and efficiencies including but not limited to KPI's and review SLA's for support tickets Leads meetings and resolves priority issues with functional leaders/business stakeholders; Communicates change impacts to functional and change partners in support of change management Mentors and provides leadership IT Application support team members and promotes continuous learning; Building a successful team and effective working relationships is a priority Deep-dive existing and potential problem areas, develop and communicate corrective action and mitigation plans, and drive follow-through to a successful resolution; Be hands-on when needed to help your team solve problems and get through crunch periods As a Planisware Architect, you will be responsible for support escalations and issue resolution supports change management with system information

REQUIREMENTS: 10+ years of experience managing application Support/Development team experience in legacy, SAAS, vendor-supported applications across multiple platforms 10+ years of experience architecting/implementing operationally efficient solutions; Successfully led global delivery teams to achieve SLA, KPI's in a Managed Service Model 7+ years of experience of ERP Implementation 5+ years of experience managing IT offshore strategy Experience in supporting SLA, triaging/managing critical command center calls resolving P1 critical issues Experience working on Agile/Scrum methodology Experience with multiple agile engagements Excellent oral and written communication skills This client may require a COVID-19 vaccination; Kforce grants reasonable accommodations to persons with disabilities and/or for sincerely held religious beliefs, and in accordance with applicable law

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
  • ID: #49972766
  • State: Massachusetts Waltham 02451 Waltham USA
  • City: Waltham
  • Salary: $68 - $92 hourly
  • Job type: Contract
  • Showed: 2023-05-20
  • Deadline: 2023-07-18
  • Category: Et cetera