Program Manager

19 Mar 2025

Vacancy expired!

Description

The Product Manager will be responsible for assisting with the vision and strategic direction, helping drive the roadmap of various Digital Operations products, and overseeing the entire lifecycle of public facing digital products, from inception to launch. This role requires a broad range of skills from market and customer research, designing the product architecture, UI development, UX development, to supply chain planning.

Major responsibilities

- Create a vision and strategy and monitor it through completion, providing guidance on ongoing support of the digital product infrastructure including connected systems and integrations.

- Find the right solution and implement digital strategy in order to meet the needs of our customers for our next generation digital experience, prioritizing the solution efforts appropriately, and providing oversight for proper integration.

- You will continually strive to make our digital tools easy to use by iterating on information and insights received from end-users from various tools such as analytics tools, user surveys, focus groups, and testing tools that provide feedback on the UI/UX.

- Organization agility and technical skills to navigate and communicate across teams ranging from operations, marketing, and customer service in order to create the best customer journey possible.

- Break down the key roadmap items into phases and assignments, working closely with the Project Manager.

- Act as a mediator between the consumers and the technical teams, communicating consumer needs and translating those needs into new product features for the team to design and build.

Requirements

- Bachelor's degree in a related technical area required. Master's degree preferred.

- Passionate about building great digital products and solving customer and business problems.

- Experience with testing & deployment tools.

- 5+ years experience in digital product management or equivalent.

- Strong understanding of Usability and Customer-Focused design experience.

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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  • ID: #49498395
  • State: Massachusetts Boston 02210 Boston USA
  • City: Boston
  • Salary: $45.00 to $49.00 hourly
  • Job type: Contract
  • Showed: 2023-03-19
  • Deadline: 2023-05-17
  • Category: Et cetera