Program Services Case Coordinator

MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve.Monday-Friday 8a-4pHaitian Creole language requirement$20/hrin center not a hybrid or remote positionProgram Services Case CoordinatorDo you enjoy working in a medical/rehab setting and have a flair for keeping people and processes organized? Do you want a job where you can actively make a difference in people’s lives? As Case Coordinator, you will be responsible for providing organizational assistance and program support, including admissions procedures, direct participant care, and coordination of internal and external services.

Develop individual programs and assure that the program meets the participant’s needs, optimizing the participant’s potential to be integrated into the community; ensure the provision of appropriate services to designated program participants

Assist designated program participants, as needed, to understand the overall goals and processes being implemented in the programs

Act as a liaison for families and provide them with information and resources as requested

Organize and chair program participant conferences

Review the designated program participant's reports (evaluation, progress, and discharge) for consistency and coordination of goals; ensure the appropriate documentation/recordkeeping of designated program participants

Responsible for development, coordination, implementation, and follow-up of discharge planning as directed

Assist in internal communication to team members regarding case-specific issues

Attend required meetings, including clinical team meetings and regularly scheduled supervision meetings

Review monthly bills for designated program participants after receipt from accounting staff; identify any discrepancies to accounting staff

Coordinate utilization with the Case Manager relative to program participant’s incentive account

Organize and facilitate internal medical appointments as requested by management, overseeing timely completion of annual medical appointments

Ensure the appropriate documentation (including summaries and tracking information) of designated program participants for internal medical appointments and distribute as required

Direct, develop, coordinate, implement, and follow up on healthcare planning as directed by the Program Director/Manager; ensure appropriate medical follow-up for designated program participants

Communicate with community resources and persons outside of the program to assure quality program participant healthcare for all assigned program participants

Assist in training new staff involved with overseeing medical care as requested

Qualifications:

High School diploma or equivalent; Associate or Bachelor's Degree in Social Service-related field preferred

Two years of direct or indirect support services to persons with disabilities in a medical and/or rehabilitation setting

Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines

Effective communication skills to manage relationships

Self-motivated and collaborative; a team player

A reliable, responsible attitude and a compassionate approach

Commitment to the company’s mission and values

Why Join Us?

Full compensation/benefits package for employees working 30+ hours/week

401(k) with company match

Paid time off and holiday pay

Complex work adding value to the organization’s mission alongside a great team of coworkers

Enjoy job security with nationwide career development and advancement opportunities

We have meaningful work for you – come join our team – Apply Today!Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve.As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.