Quality Engineer

This position is of high visibility and key to the succession plans of the business. The Quality Engineer, working within the company Business Management System, supports Production, Manufacturing Engineering, Product Engineering and the Quality Group (QA Lab and Document Control) in their efforts to meet or exceed our customers’ expectations and ensures that quality levels are maintained, while minimizing costs and improving productivity.Your responsibilities will include:Activities may include, but are not limited to:Lead customer quality-related inquiries from receipt to closure, primarily from Automotive customersCoordinate quality matters related to customer quality such as product complaint, customer claim (with Finance), 8D report evaluation and submission, follow-up to assess the effectiveness of corrective actions and preventive actionsProvide internal production quality support related to issue resolution, product quality/risk assessment and product dispositionProvide plant quality support and representation in new product development, specification reviews and approvals, scale up, design transfer, and facility validation activities, and the establishment and maintenance of quality control standardsWorking multi-functionally, maintain Process Flow Diagrams, Process FMEAs, and Control PlansProvide assistance in the QA lab to perform product measuring and testing if requiredAbility to work across functional boundaries and collaborate with these business fields in a significant manner - laboratory, manufacturing, engineering, sales, and marketing functions as needed to carry out assignmentsProvide production support of a quality/statistical data analysis natureProvide monthly quality indices and leads monthly Quality meetingProvide training in areas of responsibility or expertise, as the need arisesGenerate and provide quality metrics for management reviewConducts quality audits for products, processes, and if required suppliersLeads problem solving and continuous improvement projectsDevelop systemic improvements to the plant quality systemProvide feedback into the development and maintenance of the Site Business(Quality) Management System (BMS)Other duties as deemed necessary