Sales and Catering Coordinator

LocationParker House HotelAs you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.Job DescriptionThis role will be responsible for managing sales data, controls, leads, and reports by following all procedures to ensure compliance from sales managers when working with all systems, including Delphi.Sales Force, third-party integrated and non-integrated lead providers, and other internal platforms. As well as a ccurately completing a variety of administrative duties requested by colleagues within the Sales and Catering Divisions in order to provide timely and professional service to our guests. Responsibilities

Daily Monitor RFP Inbox in Delphi FDC

Assign & distribute incoming leads

Assist Sales Admin with work overflow by typing and distributing correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.

Maintains account files and ensures that all information is included in file, i.e. site forms, resumes, post-convention reports, letters, fax information, etc.

Answers all calls to sales office by third ring.

Takes detailed inquiry leads and submits to appropriate manager.

Ensures that all managers receive messages in a timely manner. (Messages to include name and phone, group or company name, number of caller, date and time call received.)

Assists unassigned managers as needed.

Run reports such as GRC, Lead Volume Report, Pipeline reports for DOS and team

Gathers materials and mails packages to clients as necessary.

Inputs amenities into Epitome for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)

Processes outgoing mail.

Covers for reception during lunch

Takes minutes at committee/assistant meetings as directed.

Participates in schedule rotation for late coverage on days the office closes early.

Qualifications

Must be able to work alone as well as work well with others.

Must have good communication skills.

Must be extremely computer savvy (Microsoft Word, Publisher, Outlook, Express, Excel).

Previous knowledge of Delphi, Opera and Synergy preferred.

Must have good organizational skills.

Job LocationsUS-MA-BostonPosted Date8 hours ago(8/11/2023 12:50 PM)Requisition ID 2023-95918 of Openings 1Category (Portal Searching) Sales