Senior Claims Adjuster, Commercial Risk Solutions

Senior Claims Adjuster, Commercial Risk Solutions As the Senior Claims Adjuster, you will have the opportunity to provide prompt service to the client/insured in the investigation and disposition of assigned claims; conducts field investigations in order to determine compensability; evaluate, settle/resolve, or deny claim in equitable manner. This role is virtual with flexibility to sit in the Boston, MA area. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like

Receives claim direction from the Director of WC Claims and determines causal relation/compensability coverage through either telephone or field investigation.

Documents all correspondence, reports, discussions, and decisions within claim file notes. Complete timely review of mail, medical bills and other correspondence.

Processes medical/indemnity payments within established guidelines and statutory requirements or denials where no causal connection exists.

Maintains and monitors all open claims utilizing appropriate diary management system.

Utilizes and follows managed care and state guidelines.

Responsible for setting appropriate reserves within adjuster’s authority in accordance with Aon/client guidelines. Responsible for timely completion and submission of the reserve analysis worksheet and full formal report.

Utilize Department and client servicing requirements as outlined in the Workers’ Compensation Procedure Manual.

Provides initial instructions to approved defense firms, directs and closely monitors future act

Performs other related duties as assigned by manager.

How this opportunity is different

The client is a member driven public entity pool. The ideal candidate will adjudicate workers' compensation claims and also conduct in-person meetings, trainings, and claims investigations.

Skills and experience that will lead to success

Excellent oral and written communication skills demonstrated by related ability to read and interpret industry manuals, technical procedures or government regulations. Ability to write reports and business correspondence with minimal revision. Ability to present information and respond to inquiries form claimants, insureds, attorneys and other agencies.

Ability to analyze and calculate figures such as temporary total disability rate, temporary partial, cost of living adjustments, and permanent partial disability rewards.

Valid driving license required

Education: Bachelor’s degree or at least three-five years’ experience in workers’ compensation claims handling or relevant business experience preferred

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

Sample Language for all U.S. Postings

The salary range for this position (intended for U.S. applicants) is $98,000 to $101,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

The salary range reflected is based on a primary work location of Boston, MA. The actual salary may vary for applicants in a different geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

2541745

Senior Claims Adjuster, Commercial Risk Solutions

As the Senior Claims Adjuster, you will have the opportunity to provide prompt service to the client/insured in the investigation and disposition of assigned claims; conducts field investigations in order to determine compensability; evaluate, settle/resolve, or deny claim in equitable manner. This role is virtual with flexibility to sit in the Boston, MA area.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Receives claim direction from the Director of WC Claims and determines causal relation/compensability coverage through either telephone or field investigation.

Documents all correspondence, reports, discussions, and decisions within claim file notes. Complete timely review of mail, medical bills and other correspondence.

Processes medical/indemnity payments within established guidelines and statutory requirements or denials where no causal connection exists.

Maintains and monitors all open claims utilizing appropriate diary management system.

Utilizes and follows managed care and state guidelines.

Responsible for setting appropriate reserves within adjuster’s authority in accordance with Aon/client guidelines. Responsible for timely completion and submission of the reserve analysis worksheet and full formal report.

Utilize Department and client servicing requirements as outlined in the Workers’ Compensation Procedure Manual.

Provides initial instructions to approved defense firms, directs and closely monitors future act

Performs other related duties as assigned by manager.

How this opportunity is different

The client is a member driven public entity pool. The ideal candidate will adjudicate workers' compensation claims and also conduct in-person meetings, trainings, and claims investigations.

Skills and experience that will lead to success

Excellent oral and written communication skills demonstrated by related ability to read and interpret industry manuals, technical procedures or government regulations. Ability to write reports and business correspondence with minimal revision. Ability to present information and respond to inquiries form claimants, insureds, attorneys and other agencies.

Ability to analyze and calculate figures such as temporary total disability rate, temporary partial, cost of living adjustments, and permanent partial disability rewards.

Valid driving license required

Education: Bachelor’s degree or at least three-five years’ experience in workers’ compensation claims handling or relevant business experience preferred

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

Sample Language for all U.S. Postings

The salary range for this position (intended for U.S. applicants) is $98,000 to $101,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

The salary range reflected is based on a primary work location of Boston, MA. The actual salary may vary for applicants in a different geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.