Senior Program Manager

Company DescriptionJob DescriptionEpsilon is the leader in outcome-based marketing and is positioned at the core of Publicis. Groupe. Epsilon People Cloud (EPC) is an all-in-one marketing platform that is powered by CORE ID®, the most accurate and stable identity management solution available, and is designed to help marketers generate real business outcomes by managing, activating, monetizing, and growing their 1st party customer data.Epsilon is seeking a Senior Program Manager to assist with the management of an internal program supporting Epsilon’s People Cloud Product Suite across Publicis Groupe. This role will report to the Vice President, Program Management - Delivery.The primary stakeholders for this position will include Epsilon/Publicis Groupe Executive Leadership, Managing Director of Epsilon Data Platforms, Epsilon Product Leads, Epsilon Data Practice Leads, Epsilon Sales & Account teams, Publicis Groupe central teams and Publicis Groupe agencies.Responsibilities

Track project and agency status.

Prioritize deliverables when there are multiple urgent requests.

Manage and facilitate meetings that help define the agency/client solutions.

Demonstrate knowledge of data platforms and activation across multiple media channels.

Facilitate demo/overview of data platform function and features when training internal resources.

Review and interpret agency and/or client briefs.

Provide solutions/options based on agency requests.

Manage agency teams expectations.

Collaborate across teams to ensure an optimal solution is in place.

Organize and effectively communicate agency product feedback across teams.

Assist with media activation billing across campaigns/platforms: campaign forecasting, impression reporting and invoicing.

Assist in the training of internal and external Epsilon platform users related to the monthly reconciliation process.

Operate autonomously and manage multiple projects concurrently.

Continuously build your network throughout a cross-functional organization within a larger organization

Collaborate with internal stakeholders to manage existing processes.

Align appropriate escalation points, demonstrating a diplomatic view/approach.

Openness to giving and receiving constructive feedback; flexible when incorporating stakeholders' feedback.

Minimum Requirements

Bachelor’s degree

2 – 3 years of professional experience in project and program management

Working at or with a digital advertising or marketing firm or partner

Strong critical thinking and analytic thought process with the ability to articulate next steps.

Ability to work on multiple assignments concurrently.

Excellent verbal and written communication skills

Highly motivated and collaborative team player with strong interpersonal skills

Acute attention to detail (QA/QC)

Effective organization and time management skills

Professional acumen

Working knowledge of MS Office; including PowerPoint, Word, and Outlook; with advanced skills in Excel

Desired Requirements

Project management experience

Exposure to advertising or marketing firm or partner

Experience within the digital marketing space

QualificationsAdditional InformationAbout EpsilonEpsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company’s industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon’s people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit epsilon.com.When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

Our Culture : https://www.epsilon.com/us/about-us/our-culture-epsilon

Life at Epsilon : https://www.epsilon.com/us/about-us/epic-blog

DE&I : https://www.epsilon.com/us/about-us/diversity-equity-inclusion

CSR : https://www.epsilon.com/us/about-us/corporate-social-responsibility

Great People Deserve Great BenefitsWe know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.#LI-TW1REF237012L