ServiceNow Engineer

20 May 2024

Vacancy expired!

Title: Senior Manager, ServiceNow EngineerLocation: Waltham, MAReports to: Associate Director, IT End User Technical ServicesThe Role: ServiceNow EngineerRequirements:• 5+ years of relevant experience in ServiceNow and business application support.• 3-5 years of hands-on experience as a ServiceNow administrator and/or developer.• Experience with system integrations and configuration of email, Okta SSO, and LDAP.• Experience managing secure file sharing, sensitivity/retention labels, DLP, and eDiscovery• Experience administering group policy, compliance, and conditional access policies• Experience with Windows 10, Windows Server, Intune, and Mobile Application Management.• Expert-level experience troubleshooting Microsoft Office applications and administering theMicrosoft 365 platform.• Understanding of VPN, TCP/IP, DHCP, DNS, and basic networking concepts.• Understanding of Information Security principles, policies, and technologies.• Experience with programming languages, PowerShell, Microsoft Power Platform, and MicrosoftGraph API (a plus).• Excellent customer service, attention to detail, communication, and documentation skills.• Must be a team player who enjoys collaborating with others to get things done.• Exhibit courageous leadership in all situations and be willing to engage in difficult conversations.• Knowledge of ITIL/IT Service Management processes and experience using ServiceNow.• Experience with computer system validation in a Biotech GxP facility.• Bachelor’s degree in Computer Science or Engineering (Master’s Degree a plus) Best Regards,

Jose PrashanthJean Martin Inc.

260 Madison Ave | Suite 8060 | New York NY 10016

  • ID: #41237054
  • State: Massachusetts Waltham 02451 Waltham USA
  • City: Waltham
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2022-05-20
  • Deadline: 2022-07-18
  • Category: Et cetera