Shared Commercial Kitchen Manager

About Gran Cocina / Great Kitchen:

Gran Cocina is a commercial shared-use kitchen in Holyoke, Ma. The kitchen is designed to be an incubator for small food businesses in the Lower Pioneer Valley and to provide space for community events that center the food system and wellness.

Job Description:

The Kitchen Manager is primarily responsible for the daily operations and community outreach. The Kitchen Manager ensures that the commercial kitchen meets its mission of helping food entrepreneurs launch, manage, and expand successful businesses that create new jobs by providing a fully licensed and equipped commercial kitchen for food production.

Responsibilities:

Manage Gran Cocina general operations.

Assist in community outreach efforts to help position the kitchen within the community, including, but not limited to, classes, demonstrations, tastings, and special events.

Financial management: process income and expenses, manage budgets and financial records according to sound accounting principles with the support of Wellspring and Neighbor to Neighbor.

Operate and manage the shared-use commercial kitchen facility:

Maintain equipment and purchase agreed upon new equipment.

Manage services including utilities, phone, security, and software/platforms.

Manage applications, orientations, and training for new kitchen users.

Maintain accountability for written policies and procedures, including adherence to approved food handling methods and all relevant licenses and regulations. Revise/improve written materials, policies, and procedures as needed.

To the extent possible, provide support for kitchen users in developing their business.

Maintain up-to-date records and manage scheduling for all kitchen users.

Manage, coordinate, and conduct all of the above in a constructive and timely manner with accurate preparation of monthly reports.

Develop and maintain good relationships with businesses, the philanthropic community, elected officials, and other nonprofit organizations.

Develop an in-house value added business.

Experience and skills required:

Culinary experience including but not limited to serving, recipes creation, and knowledge of kitchen equipment and appliances

Strong written and verbal communication skills

Demonstrated ability to implement and hold others accountable to written standards

Familiarity with financial oversight of projects, including the ability to modify and scale budget pro formas and sales projections

Well-organized with attention to detail, good record keeping, and excellent time management skills

Ability to work independently and manage and train kitchen users

Ability to manage multiple tasks and work in a fast-paced environment

PC proficiency, including Microsoft Office, newsletter development, social media, and online file sharing (e.g., Google Calendars and Google Drive)

A passion for great food

ServSafe Manager certified or a willingness to become certified

Experience with QuickBooks, Photoshop, and website content management preferred

Bilingual (English and Spanish) applicants preferred

Expected workload and schedule:

Full-time with specific hours negotiable