Sr. Manager, Supplier Governance & Metrics

Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .Qualifications & Experience

Bachelor's degree in science, or a related field.

8+ years of experience in a pharmaceutical/ biopharmaceutical/Advanced Therapeutic Modality Products (ATMP) environment including previous QA experience - e.g., QA compliance role, Supplier Quality oversight and 2+ yrs managing teams. ATMP experience a plus.

Deep understanding of supplier management principles, governance frameworks, and performance metrics.

Excellent analytical and problem-solving skills, with the ability to analyze supplier data and identify trends and improvement opportunities.

Strong leadership and stakeholder management skills, with the ability to influence and collaborate effectively with cross-functional teams.

Demonstrated ability to wield and develop technologies, innovations, programs, and procedures that move the business forward.

Demonstrated and perceived ability to lead, develop and instill confidence through the reinforcement of teamwork and exemplification of BMS values.

Excellent communication and presentation skills, with the ability to convey complex information to diverse audiences.

Demonstrated innovation, flexibility, open-mindedness, and adaptability to meet objectives in a rapidly changing environment with shifting priorities.

Strong decision-making capability and ability to think conceptually and understand impact of decisions.

Ability to work independently and prioritize tasks effectively in a fast-paced environment.

Mastery in using quality management and analytical software and tools. Veeva Quality Suite and Tableau experience a plus.

Key ResponsibilitiesSupplier Governance Framework:

Develop, implement, and maintain a comprehensive supplier quality governance framework to ensure effective management of supplier relationships.

Define and document supplier quality governance policies, procedures, and guidelines to ensure consistency and compliance.

Establish clear roles, responsibilities, and escalation processes for supplier quality governance activities.

Supplier Performance Metrics:

Identify and define key performance and key quality indicator metrics to measure supplier performance, quality, and delivery in partnership with procurement, material sciences and site quality/operations teams.

In partnership with BI&A, Predictive Compliance, and IT, develop and implement a supplier scorecard system to track and report supplier quality performance against established metrics.

Analyze supplier performance data to identify trends, areas for improvement, and potential risks.

Supplier Performance Management:

Support Supplier Quality Leads and cross-functional teams in the establishment of performance improvement/compliance improvement plans for underperforming suppliers.

Participate in continuous improvement initiatives with suppliers to enhance performance and meet business objectives.

QMS Health & Maturity:

Establish and execute on monitoring the performance of key quality indicators and metrics to assess the effectiveness of the VMM QMS and identify trends or areas of concern.

Collaborate with VMM L1 Lead, Global Process Owner and Global Process Lead (GPL) to develop and implement strategies for enhancing the maturity of the QMS, such as process optimization, training programs, and continuous improvement initiatives.

Develop and provide regular reports and updates to VMM L1 Lead, GPO/GPL on the health and maturity of the QMS, highlighting areas of strength and opportunities for further development.

In conjunction with L1, GPO and GPL, utilize metrics, stakeholder inputs and COP operating mechanisms to identify and prioritize process improvements.

Provide data and input to drive other continuous improvement efforts across the enterprise as applicable, which may include priority and timing collaboration with other GPOs and GPL.

In partnership with the GPL, lead/co-lead efforts to scope, plan, and implement process improvements including accountability for sustainable improvements, such as process, procedure, systems, and training material changes, and use of appropriate change management and communication principles.

Analytical Tools:

Utilize analytical tools and software to analyze supplier quality data, identify patterns, and generate insights.

Develop and maintain dashboards and reports to visualize supplier quality metrics and performance.

Apply statistical analysis techniques to assess supplier quality trends and identify areas for improvement.

Collaborate with BI&A, Predictive Compliance, and IT teams to optimize data collection, storage, and analysis processes.

Stakeholder Engagement:

Collaborate with internal stakeholders, including procurement, quality, and operations teams, to align supplier governance and metrics with business objectives.

Provide regular updates and reports on supplier performance and compliance to senior management and key stakeholders.

Engage stakeholders in supplier governance activities and foster a culture of collaboration and accountability.

SOP Development and Revision:

Collaborate with subject matter experts and cross-functional teams to develop new SOPs or revise existing ones.

Conduct thorough research and gather information to ensure accuracy and completeness of SOP content.

Write clear, concise, and well-structured SOPs that align with QMS requirements, regulatory requirements, and company standards.

Ensure SOPs are easily understandable and user-friendly for employees at all levels.

Collaborate with training and development teams to ensure effective training programs are in place for SOP implementation.

Assist in the development of training materials and job aids to support SOP understanding and adherence.

Communicate SOP updates and changes to relevant stakeholders and ensure proper implementation.

Compliance and Regulatory Requirements:

Ensure that all supplier quality mgmt. practices comply with applicable regulatory requirements, industry standards, and internal quality management systems.

Stay updated on relevant regulations and industry best practices related to supplier quality mgmt. and incorporate them into the change management process.

Collaborate with Regulatory Affairs and Quality Assurance teams to ensure that all necessary regulatory submissions and notifications are completed for supplier quality mgmt.

Continuous Improvement:

Drive continuous improvement initiatives related to supplier quality mgmt. processes, tools, and systems.

Analyze data and metrics related to supplier quality mgmt. to identify trends, areas for improvement, and opportunities to enhance efficiency and effectiveness.

Collaborate with cross-functional teams to implement process improvements and best practices for managing supplier quality management processes.

Other Responsibilities:

Support Health Authority inspections and audits of BMS sites/functions, act as QA representative (SME) for functional area relevant topics.

Lead/Participate as QA representative to internal work streams, projects, and improvement initiatives.

Other responsibilities, as assigned.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing CareersWith a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.Company: Bristol-Myers SquibbReq Number: R1583048Updated: 2024-07-31 01:50:16.536 UTCLocation: Devens-MABristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.