Sr. Software Test Engineer - Salesforce

SVB Financial
Boston, MA
28 Nov 2024

Vacancy expired!

BE PART OF A BANK LIKE NO OTHER.

When you work with the world's most innovative companies, you know you're making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

Job Description As a Sr. Software Test Engineer, you work with Product Managers, Developers, BAs and cross-functional global teams in a fast-paced and ever-changing environment to understand features and technical implementation. You play a vital role in implementation and establishment of quality process in our testing organization. You lead and manage growth in the testing organization across all platforms and branches as an active partner in design, planning and execution working on multiple projects and cross-platform efforts. You identify use cases, create test cases, execute test cases and generate reports in order to report to stakeholders on the quality and reliability of multiple applications across-platform and different verticals at SVB. The Senior Testing Engineer (TE) supports and insures successful delivery of organizational transformation and goals across all business verticals at SVB, delivering high quality products for our clients. This role is responsible for overseeing the day-to-day task management across multiple project test teams and long-term planning for specific business vertical. The Senior TE coordinates with teams for global projects working with teams located around the world.This role works independently under minimal guidance providing coaching and mentoring for junior Test Engineers. As a Sr. Software Test Engineer at SVB, you must be able to understand software internals, debug problems, and automate repetitive tasks with scripting tools and user-level automation tools

Key Responsibilities

  • Responsible for the overall quality of IT projects and changes through execution of all aspects of the Software Development and Testing Life Cycle
  • Excellent written and verbal communication skills are required as the person will work very closely with diverse teams
  • Adhere to SVB Enterprise Software Delivery Methodology
  • Define automation plans
  • Conduct feasibility study, assist with automation utilizing current frameworks and tools
  • Streamline the testing process by introducing automation, leveraging tools and setting goals to reduce time and effort
  • Design and implement automation frameworks that work across multiple platforms
  • Lead automation efforts and explore new test automation tools and methods
  • Lead, develop, monitor and execute test activities for small to medium size projects
  • Work closely with development and business partners to ensure timely collaboration and resolution
  • Review and understand project or application requirements, conduct ambiguity review
  • Prepare robust test strategy, test plan, test cases, log defects and produce status reports
  • Manage and create test data
  • Work closely with offshore vendor teams to ensure continued support and test execution in various time zones
  • Utilize JIRA as the defect tracking system and report issues promptly and accurately
  • Conduct defect/issue triage sessions, follow defects through closure
  • Ensure reproducibility, auditability and traceability of deliverables
  • Assist in building and configuring test environments
  • Monitor environmental impacts, communicate potential risks, provide mitigation plans
  • Map test cases to the requirements, provide requirement traceability metrics (RTM)
  • Develop expert knowledge of the software in test and any other impacted applications or flows related to the change to ensure accurate test design and execution
  • Provide testing support and conduct working troubleshooting sessions with development partners for timely resolution
  • You are also responsible for producing written reports with recommendations and insights for key stakeholders that will help shape effective strategies to assess and mitigate risks in Quality Assurance
  • Taking on end-to-end ownership and successfully delivering results in a fast-paced, dynamic business environment

Key Qualifications:

Knowledge
  • Experience with building test automation framework, test automation scripting, scheduling and reporting using modern testing tools/frameworks (Selenium, Karate, Cypress etc.,)
  • Analyzing Test Scenarios and design/ convert to automation scripts
  • Maintenance of existing automation scripts
  • Experience in Automation Tools - Selenium, WebDriver, Karate, Cypress etc.,
  • Experience with QA strategies such as mocking, pairwise testing, UI and API level testing
  • Demonstrated experience in test planning, design, test strategy and test execution of highly complex systems
  • Ability to design and plan testing conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control
  • Experience with JIRA and ALM
  • Familiarity with Confluence, Bitbucket and Maven
  • Knowledge of a programming or scripting language (Python, Ruby, or JavaScript).
  • Knowledge of Testing methodology (TDD, BDD)
  • Experience in Agile, Scrum, Kanban methodologies
  • Experience with testing Salesforce

Skills
  • Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams
  • Strong business knowledge of financial systems
  • Strong organizational and multitasking skills with ability to balance competing priorities
  • Comfortable communicating cross-functionally and across management levels in formal and informal settings to report on test progress, metrics, issues and risks
  • An ability to work in a fast-paced environment where continuous innovation is occurring, and ambiguity is the norm
  • Bachelor's / Master's degree in computer science, Computer Engineering or similar technical field
  • 5+ years as a test engineer with good understanding of SDLC

2021 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB ).

Equal Employment Opportunity

Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.

Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No. FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank; authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.