Vacancy expired!
- Must have at least 2-3 years' experience with Apple and Windows operating systems and hardware in a computer support related setting; experience working in a networked environment.
- Must have Mac, Windows and networking skills.
- Must have related work experience supporting various desktop applications (MS Office, Outlook/Exchange, and browsers).
- Demonstrated ability to master new software applications and technologies.
- BA/BS degree or equivalent preferred. (HS Diploma required)
- Broad software application skills desired.
- Deploy Windows and Mac computers on a daily basis.
- Troubleshoot technical issues as they relate to computer deployments.
- Recommend equipment and application purchases for customer base.
- Explore, test, and implement new IT solutions and services as required, with the goal of standardization.
- Standards and Process Development: Participate and advise in the definition of desktop and applications standards, images, processes, and policy governance to improve technical services.
- Assess, QA, document, and train on desktop and applications solutions.
- Collaborate with faculty, researchers, and staff to streamline business processes using information technology solutions.
- Perform administration for IT services as appropriate and required including user accounts, file/print, backup/restore, virtualization, storage, e-mail.
- Provide assistance and support for security administration, mail, file servers and assisting users with backup and recovery.
- Participate in project work as required, including non-business hour deployments (e.g. nights and weekends)
- Performs other duties as required.
- ID: #43740847
- State: Massachusetts Cambridge 02138 Cambridge USA
- City: Cambridge
- Salary: USD TBD TBD
- Job type: Contract
- Showed: 2022-07-01
- Deadline: 2022-08-30
- Category: Et cetera