Technical Support Specialist (Brighton MA)

Description:Are you passionate about technology and enjoy helping people? Are you a proactive problem solver with exceptional communication skills? We are looking for a technical support specialist to join our team for a short to long term project within our team. You’ll have exposure to many skill sets and areas of expertise within the IT discipline, so if you’re looking to carve a path, this is the place to start! Ours is a fast-paced but flexible, on-your-toes environment, positive and can-do attitude is a must.Key Responsibilities Assisting the Technology team with any tasks that enhance efficiency and productivity Prioritizing and processing help requests to identify and resolve technical issues Tasks include: Initiating contact with associates for their PC Refresh needs Remoting into PCs for backups/software inventory Imaging, configuring, and deploying PC's Ability to work onsite in Brighton MA (preferred) or Lawrence MA. Experience with Microsoft Autopilot and Intune a plus.Skills:Technical support, Windows 10, Desktop, Active directory, Office 365, Hardware, Support, Customer service, Troubleshooting, Windows 7, Ticketing systemTop Skills Details:Technical support, Windows 10,Desktop,Active directory, Office 365,HardwareAdditional Skills & Qualifications:Core Strengths Strong people and customer service skills Excellent communication skills, written and verbal, as well as phone etiquette, listening skills and attentiveness, and follow-up skills Ability to identify and remediate technical problems though the use of available resources accurately and effectively Team and detail oriented Ability to work in a fast-paced environment Independent and able to follow directionAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email mpowers@teksystems.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.