Teller II (US) - Boston, MA (Copley)

366201BRJob Title:Teller II (US) - Boston, MA (Copley)TD Description:About TD Bank, America's Most Convenient Bank®TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBankUS .TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .Auto req ID:366201BRCountry:United StatesJob Requirements:High school diploma or GED

1+ years related experience required

Superior Customer Service skills

General Math skills

Strong organizational skills

Detail-oriented

Ability to function in a fast-paced and changing environment

Excellent communication skills with ability to be concise, clear and consistent

Hours:40 hours including weekendsJob Description:The Teller II provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex financial transactions.Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store

Conducts needs-based conversations and offers financial solutions to meet our Customers' needs

Makes quality referrals to appropriate partners

Responsible for meeting individual performance metrics

Responsible for making sound decisions and timely problem resolution

Trains and acts as a mentor to new Tellers

Assists Head Teller or Assistant Head Teller with daily duties as directed by management

Resolves problems independently, escalating more difficult issues to management

Processes regular Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verifying currency, balancing cash drawer, and night deposits

Performs advanced transactions, including foreign exchange; Bank Secrecy Act (BSA), reporting and correcting discrepancies

Inclusiveness:At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.Province/State:MassachusettsCity:BostonWork Location:535 Boylston StreetBusiness Line:TD Bank AMCBJob Category - Primary:Retail Banking - Customer ServiceJob Category(s):Retail Banking - Customer ServiceProvince/State (Primary):MassachusettsCity (Primary):BostonJob Family:Retail Sales & ServiceTime Type:Full TimeEmployment Type:RegularFederal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.