Warehouse Associate

SummaryJoin our warehouse team and make a real difference! As a Warehouse Associate, you'll be the backbone of our branch operations, working directly with customers to ensure they have an exceptional experience. You'll take pride in safely and efficiently picking and loading our products onto customer vehicles, third-party carriers, and company vehicles. Your attention to detail and commitment to safety will help us maintain our reputation for quality and reliability. You'll also support your branch team in various activities that keep our operation running smoothly.What You'll DoDeliver Outstanding Customer ServiceInteract professionally and courteously with customers through face-to-face conversations, phone calls, emails, and other communication methodsGo the extra mile to exceed customer expectations by providing quality products and servicesBuild positive customer relationships that contribute to their satisfaction and loyaltyManage Warehouse Operations Safely and EfficientlyPerform shipping and receiving activities with precision, ensuring products are handled and stored properlyPick orders accurately while maintaining first-in, first-out (FIFO) complianceInspect returned products for damage, verify packing slips for accuracy, and secure items for safe returnOperate material handling equipment, including forklifts, in full compliance with company policies and government regulationsContribute ideas for improving our processes and proceduresSupport inventory management initiatives to keep our warehouse organized and efficientChampion Our Zero Harm Safety CultureActively participate in our commitment to eliminate all incidents, accidents, injuries, and harm in the workplaceWear and maintain your personal protective equipment (PPE) consistently and encourage teammates to do the sameComplete all assigned safety trainings and certificationsConduct proper pre-trip and post-trip inspections on material handling equipmentEnsure all licenses and certifications remain current and validOperate equipment at safe speeds and in accordance with all guidelinesSupport the Branch TeamCollaborate with branch managers and counter sales associates to support their daily activitiesPitch in on other duties as needed to ensure our branch's successWork as a reliable team member in our fast-paced, high-volume environmentAll other duties as assigned