Account Supervisor, Client Leadership

The Account Supervisor is the day-to-day lead on all digital and virtual event related items. Role is responsible for successful day to day platform operations with cross-team coordination, client coordination, meeting organization and production team coordination to deliver successful virtual activations.  Responsibilities: Digital Platform Support  Works with lead client on all platform requests; sprint prioritization, creative briefs, reviews and approvals  Partner with Sr. Producer to clearly communicate and meet the client needs/deadlines on key digital deliverables and sprint priorities / releases  Manages to client timing ensuring briefs are signed off on, deliverables are tracking on time, documented client reviews   Responsible for gathering platform assets and tracking to MY change overs; vehicle assets, features copy and images, legal reviews  Leads all internal analytics pulls and data tracking with internal Analyst, Account & Producer team (weekly coordination with team)  Supports Analyst with analytic review and optimization recos for clients Coordinate with producers and product specialists for reporting needs   Virtual Event Support  Work with Sr. Producer on virtual event management meeting event specific deadlines, landing page creative, copy reviews    Documented and tracked client and legal reviews for all creative deliverables required for virtual events  Creation of pre-production materials ensuring file upload and test events take place before going live with event content   Client & Team Support  Establish trusted relationships with client and program AOR’s  Participate in weekly client/inter-agency status meetings to ensure cohesion across offices/team members Assist the VPs in program requests, craft presentations outlining the platform, benefits and customizations Attend necessary client product and planning meetings with client counterpart – consult as agency subject-matter expert on program  Mentor junior team members, participate in goal planning and providing performance reviews