Billing/Customer Service for Small Trucking Company

Location: Dearborn, MI

Position: Billing/Customer Service

Type: Full-time

Hours of work: - In office work only.

From Monday to Friday

From 8 am to 3pm or 9am to 4pm.

About Us:

We are a small but growing drayage trucking company dedicated to providing exceptional service to our clients. We pride ourselves on our strong team-oriented culture and commitment to excellence.

Position Overview:

We are seeking a detail-oriented and customer-focused Billing/Customer Service Representative to join our team. This role is vital to ensuring accurate billing and providing top-notch customer service to our clients.

Key Responsibilities:

Handle customer inquiries via phone and email, providing timely and accurate information.

Prepare and send out invoices to customers.

Verify billing data and correct any discrepancies.

Assist in resolving billing issues and disputes.

Maintain and update customer accounts and billing records.

Collaborate with the operations team to ensure smooth communication and service delivery.

Qualifications:

Excellent communication and interpersonal skills.

Strong attention to detail and accuracy.

Proficient in Microsoft Office Suite (Excel, Word, Outlook).

Ability to handle multiple tasks and prioritize effectively.

What We Offer:

Competitive salary

Paid time off.

Paid holidays.

Opportunities for growth and advancement.

How to Apply:

Please send your resume via email!