Business Solutions Intern

Our Technology team is looking for a Business Solutions Intern! This position will work closely with our Tech team and other key stakeholders to support the day-to-day operations, configuration, and maintenance of our TMS platform Revenova, a third-party Salesforce app. This internship provides an excellent opportunity to develop your skills in software administration, problem-solving, and business analysis while contributing to the success of our organization.The Ally Logistics team is committed to hustling each day, because #HUSTLE (http://allylogistics.com/hustle) means something more here. Our mission as a company is To Move Freight, Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it's like to work at Ally Logistics. (https://allylogistics.com/careers/)KEY ATTRIBUTES FOR SUCCESS:

HUMBLE: Confidence is key, but so is humility. Our #HUSTLE values (https://allylogistics.com/company/hustle) say it all.

HUNGRY: A healthy sense of competition is a necessity here. We're seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.

SMART: We're looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them.

JOB DUTIES / RESPONSIBILITIES:

Assist in the configuration, customization, and maintenance of TMS platform

Support users by troubleshooting and resolving system issues

Assist in documenting system processes and best practices

Collaborate with the Tech team to implement new features and enhancements

Participate in testing and validation of new software implementations and updates

Provide support in training end-users on Salesforce functionality and best practices

ADDITIONAL PERKS:

Comprehensive training program to set you up for success

Ongoing professional development opportunities

In-office gym with strength equipment, cardio machines, and pelotons

Fully-stocked beverage cooler and espresso machine

Various team activities and events throughout the year

QUALIFICATIONS:A successful candidate must possess the following traits/skills:

Currently pursuing or recently graduated with a degree in Management Information Systems, Business Administration, Computer Science, or a related field

Basic understanding of ERP Configuration

Strong analytical and problem-solving skills

Attention to detail and ability to manage multiple tasks

Experience with Excel

Ability to work both independently and as part of a team

Ability to work a minimum of 20 hours a week

WHAT YOU WILL GAIN:

Hands-on experience with configuring and customizing ERP

Experience with change management while implementing new automations

Opportunity to develop critical business and technical skills

Exposure to practical uses of AI in the workforce

Experience with data governance, reporting, and dashboarding

Visibility on the intersection of MIS and real business processes

Further understanding of the business solutions process

ADDITIONAL INFO:

This role is part-time (20-30 hours per week) and is compensated hourly.

This is NOT a remote position.

A cover letter is REQUIRED, even if it's brief. Tell us why you are a fit!

Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.

ACCOLADES & INDUSTRY AFFILIATIONS:

One of the Inc. 5000 fastest-growing companies four years running

One of West Michigan's Best and Brightest Employers

Member of Women in Transportation