Call Center Representative

Description Openings for Customer Service Representatives!Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment. This could be the Detroit, Michigan Customer Service Representative position you're looking for, if you're available for a short-term contract / contract / contract / temporary engagement.Major responsibilities

Receive and place telephone calls

Offer friendly, accurate customer service in a timely fashion

Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

Field and send out send written business correspondence Requirements - No stranger to performing extensive research to resolve complex customer inquiries

Data entry experience

A consistently positive approach to your work that is rooted in a businesslike professionalism

Excellent written, verbal and social communication skills

Proficient with diversified computer software and systems

Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Strong problem solving and analytical skills

Strong customer service and office administrative skills

2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

Comfort and confidence when interacting with internal and external partners and clients/customers

Excellent problem solving skills in Microsoft Office applications

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .