Client Manager - Consumer Insights and Analytics - Based in Grand Rapids, MI

Client Manager—Consumer Insights and AnalyticsReference ID: REF24100QLocation: Grand Rapids, MIWork Arrangement: Hybrid (Mon-Wed onsite)About this jobHave you ever walked down an aisle in your local retailer and wondered why your favorite beverage or food product moved or why the signage changed? At NielsenIQ, we work with U.S. retailers and manufacturers to help them understand their consumers, and to optimize their business down every aisle. Every day brings a new challenge working in an extremely fast-paced, ever evolving, competitive retail landscape.On the NielsenIQ Retail Team, you will work face-to-face with key retail clients to engrain robust NielsenIQ solutions. This is done by assisting your clients with navigating through complex business challenges with insightful and actionable NIQ recommendations with confidence.ResponsibilitiesWhen you join NIQ, you're signing up for an experience that requires autonomy, flexibility, curiosity, and passion. As a Client Manager, you will:Establish NielsenIQ as an indispensable insights partner and thought leader for your clientsBuild sustainable client relationships through delivering everyday value to enable our customer's success using our data, tools, and by providing insights on their businessEstablish yourself and NIQ as a trusted advisor to your clients, helping them to achieve their business imperativesTrain and consult clients to conduct analytics using NielsenIQ tools and data sets, democratizing insights to drive business decisionsIndependently complete analyses using NielsenIQ tools and data to develop insights that drive client outcomesIdentify potential revenue opportunities and risks with your assigned clients and lead internal teams to drive sales.Develop expertise and ability to advise clients on industry trends, participating in client discussions and presentations as applicable.Play an integral part in shaping our company's vision by elevating the Voice of the CustomerBe accountable for identifying opportunities to collaborate across NielsenIQ teams and drive the adoption of our NIQ assets with clients.Ability to work cross-functionally with internal stakeholders to identify and advise our clients on solutions for their business.QualificationsBachelor's Degree Required5+ years' experience in related industries which include Consumer Packaged Goods, Retail, Consulting, or AnalyticsExperience with syndicated data.Strong analytical aptitude, naturally curious, and a lifelong learner.Experience utilizing multiple and complex data sets problem-solving solving and proven project management skillsExperience in client service environment ad ability to develop, maintain and grow client relationshipsProject management skills and ability to manage multiple priorities in complex situationsSkillfully communicate and work collaboratively with internal & external teamsStrong sense of autonomy, urgency, and accountability to delight clientsRetail or Manufacturing background a plus (Retail Merchandising, Category Management, Operations, etc.)Highly Proficient in Microsoft Office software (Advanced Excel)Our BenefitsFlexible working environmentHealth insuranceParental leaveLife assurance