Customer Service Representative / Elections Liaison

Special instructions below on how to apply

About Us:

Printing Systems is a leading print provider for municipalities and Election officials in Michigan and Florida. We play a valuable role in helping our customers conduct accurate and reliable elections. Our services include the design, print and mailing of municipal forms, election forms and election ballots. We are a family business comprised of a small, dedicated team focused on providing quality products and services to our loyal customers.

Job Description:

We are looking for a customer service representative to advise customers and take orders over the phone and through email correspondence. The job will also include entering orders and maintaining accurate customer contact information.

Qualities:

We are looking for candidates that enjoy getting to know people and find satisfaction in helping them with their needs. Candidates should be able to work well in a fast-paced environment and be self-motivated in slower seasons.

Valuable Qualifications:

Proficiency in Microsoft Office Suite within Windows OS

Previous experience in customer service job

Excellent communication and people skills

Great collaborator and team player

Excellent with details

Responsibilities

Take customer orders by phone and email

Log accurate order specifications

Process customer orders efficiently and accurately

Respond to customer questions in a timely manner

Update customer information in our database

Work overtime hours when needed

Benefits:

Great Work Environment

Small Business with a family atmosphere

Competitive Wages

Health Insurance

Profit Sharing

Year End Bonuses

Vacation Pay

Schedule

Monday-Friday

8:00am – 4:30pm

How to Apply:

To apply for the position, you must submit a resume via email and call (734) 707-8850 and leave a message giving a brief overview of your work experiences, level of education, and qualifications for the position.