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Help Desk TechnicianBCforward is seeking a highly motivated and experienced Technical Support/Help Desk Technician at Auburn Hills, MI Job Title Technical Support/Help Desk Technician Work Location: Auburn Hills, MI Contract duration: 3+ Months Position Overview :- Technical Support/Help Desk Technician Job DescriptionEssential Job FunctionsProvides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.Instructs customers in the operation and maintenance of systems/equipment.Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.Ability to walk and stand for several hours.Will train the right candidate on automotive software and processes. Basic QualificationsHigh school diploma or G.E.D.1-2 years of service desk or field support experienceExperience working with the company's hardware, software and equipment products Other QualificationsGood interpersonal skills to work with customers and other unit personnelGood analytical and problem solving skillsGood communication skillsGood time management and organizational skillsAbility to resolve hardware and equipment problemsWillingness to travel to other sites within 20 miles Work Environment Office/Automotive Plant environment May require weekend and holiday work May require shift work including afternoon and midnight shifts? About BCforward:BCforward began as an IT business solutions and staffing firm Founded in 1998, BCforward has grown with our customers' needs inta full service personnel solutions organization Headquartered in Indianapolis, Indiana, BCforward alsoperates numerous delivery centers across North America and IndiaWe are currently the largest consulting firm and largest MBE certified firm in Indiana Our uninterrupted growth has allowed BCforward tdeliver uniquely configured IT staffing and project solutions for over years of catering tour customers' specific needs BCforward currently maintains a team of over 5000 global resources With our additional brand, Stafforward, together we have the capabilities tdeliver services for a variety of industries in both public and private sectors which allows us taddress your most challenging needs Interested candidates please send resume in Word format Please reference job code 199332 when responding to this ad.
- ID: #49581079
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State: Michigan
Auburnhills
48326
Auburnhills
USA
- City: Auburnhills
- Salary:
USD
TBD
TBD
- Job type: Contract
- Showed: 2023-03-29
- Deadline: 2023-05-27
- Category: Software/QA/DBA/etc