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Call Center (Entry Level 1-2 Years of Customer Service or Call Center experience) COULD GET AN OFFER BY 10/2/2023ARE YOU CONFIDENT,OUTSPOKEN, AND A FRIENDLY OFFICE WORKER?! WE'RE LOOKING FOR YOU!Troy, Michigan (17.00 USD/hour) (Paid Training) HYBRID AFTER TRAININGHighlights of the job: Industry: Call Center & Customer Service Employment Type: Contract-to-Hire (3 Months until conversion) Location: Troy, MichiganWorking with an extensive client base, Aston Carter is searching for entry level customer service representatives in Jacksonville!Benefits of this role: Opportunity to work for one of the top Financial Organization in Michigan! Work with a friendly team, Comfortable speaking to customers and on the phones! Helpful and supportive leadership and executives Benefits available on the first day of each month .A Day in the Role: Will be handling about 50-80 inbound calls per day, sometimes outbound depending on situation. This person will be responsible for handling inbound calls pertaining to mortgage questions. Will receive questions from borrowers, insurance agents and financial institutions. When they are not taking calls on the mortgage line, they will be taking calls on the insurance lines. The candidates will be cross trained to handle all calls eventually.Requirements: Attend Group Interview with Account Manager, Clients (September 28th, 2023) (90 minutes) Start: October 10th1 2023 Must have 6 months to 1+ year of customer service (Call center, Office experience is a plus!) NO HOUSEKEEPING, HOME HEALTH, OR MANUFACTURING at this time. Complete Virtual Interview Screening with Recruiter (MUST) Must have at least a high school diploma Microsoft Words, Outlook, Excel proficiency Problem solver/ de-escalation handler Able to multitask and prioritize when it comes to multiple complex projects or queues Next Steps: The Aston Carter recruiting team will reach out to you to discuss next steps in 10 business days. About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Full-time