IT Business Analyst

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!Location:7610 Clyde Park Ave - Byron Center, Michigan 49315Job Description:Position Summary:This role is responsible for supporting IT Ecommerce and Marketing technology projects through identification and analysis of user requirements, conducting analysis of the business process, data and applications involved in the business opportunity to fully understand the issues and potential opportunities for improvement. This role will recommend potential solutions and assist with implementation and testing.Here’s what you’ll do:

Provide day-to-day support of one or more consumer facing IT ecommerce and marketing application initiatives at SpartanNash. This position is within the IT ecommerce & marketing team and is responsible for building digital products supporting consumer facing mobile apps, retail ecommerce websites, marketing technology and loyalty capabilities for the business.

Assist as requested to solve highly complex issues that do not lend themselves to conventional solutions and mentor other associates in creative problem solving.

Evaluate business requirements for enterprise business application integration within assigned area(s) and partner with business area(s) to understand and define user requirements.

Consult with associates in the business area(s) and/or research existing system documentation or procedures.

Use a variety of analytical techniques (i.e., query development, data modeling, workflow analysis, program code analysis) and/or brain-storming sessions to research and analyze business implications; document the results of analysis activities and make recommendations based on the results of analysis and information from business areas.

Lead and develop test strategies, schedules, test plans, testing and ensure documentation of test results; follow SOX auditing guidelines for application development, testing and implementation and maintain SOX documentation as required.

Lead and facilitate implementation strategies, plans and the execution of said plans.

Create, modify and maintain and schedule reports or procedures using various report writing tools.

Collaborate on several, concurrent projects which could include interaction with marketing, UX and design, testing, requirements gathering and documenting projects

Identify areas of potential risk and communicate such to the appropriate business areas/associates/management.

Lead and participate in meetings with business users, communicate with project teams and interface with cross-functional areas throughout the organization to devise systems that achieve business objectives.

Lead project teams and/or provide guidance and training to end users.

Maintain current knowledge of industry trends and best IT/Business Systems Analysis practices; make recommendations to improve current programs and processes.

May perform testing, assist with data setup and perform business operations for application implementation or business process development.

Additional responsibilities may be assigned as needed.

Here’s what you’ll need:

Bachelor's Degree (Required) Computer Science, Business Administration, Marketing required or equivalent combination of education and/or experience.

Five years Business and/or Information Technology experience; must have IT technical knowledge.

Experience with the following programs or programming languages preferred: React Native, JIRA, Ecommerce Platforms

Strong verbal and written communication skills; ability to interact with various levels within the organization, including executive management, business areas and IT technical functions.

Strong organization, prioritization, analytical and problem-solving skills.

Must be detail oriented and have good project management.

Ability to provide training or guidance to endusers,good presentation skills.

Must have technical and business knowledge to resolvecomplexquestions and issues andhave the ability toengage in projects with variety and complexity.

Proficient with Microsoft Office (Word, Excel and PowerPoint)

Agile and Scrum Methodologies (Preferred)

May require occasional travel (up to 5%) based upon department and customer needs.

Physical Requirements:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package (https://careers.spartannash.com/why-work-here/benefits/) .SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.We are not able to sponsor work visas for this position.SpartanNash (Nasdaq: SPTN) is a food solutions company that delivers the ingredients for a better life. Committed to fostering a People First culture, the SpartanNash family of Associates is approximately 20,000 strong. SpartanNash operates two complementary business segments – food wholesale and grocery retail. Its global supply chain network serves wholesale customers that include independent and chain grocers, national retail brands, e-commerce platforms, and U.S. military commissaries and exchanges. The Company distributes products for every aisle in the grocery store, from fresh produce to household goods to its OwnBrands, which include the Our Family® portfolio of products. On the retail side, SpartanNash operates 144 brick-and-mortar grocery stores, primarily under the banners of Family Fare, Martin’s Super Markets and D&W Fresh Market, in addition to dozens of pharmacies and fuel centers. Leveraging insights and solutions across its segments, SpartanNash offers a full suite of support services for independent grocers. For more information, visit spartannash.com .