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“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.15,000+ trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems
Application Requirements
A cover letter must be included as the first page of your resume. The cover letter should be no longer than one (1) page. Please address why you are a good fit for this specific job posting, and your desired compensation range.This entry-level position is for a role in Expeditors’ Global Network Management Center (GNMC), a solutions-based center of excellence. The GNMC provides support for some of Expeditors largest multinational customers in the fields of aviation, automotive, healthcare, industrial, retail, and technology. We have deep experience in the oversight of our customer’s most important shipments including the data management and process control for consolidation programs, part-level visibility, direct to customer, temperature control, inbound manufacturing, aircraft-on-ground and more. Our diverse teams support the global network through data analytics, process design, tool curation, and program management to service customers through actionable intelligence, information and data.The role of a Logistics Coordinator focuses on the execution of our customers’ premium transportation orders from inception through delivery. Your main responsibilities will include receiving, booking and scheduling transportation orders. You will perform critical shipment resolution through a real-time alert-based tracking system and deliver solution-based customer service.The ideal candidate will immerse themselves in our global network and our development opportunities in order to become expert in the rules, regulations, and practices that govern international freight. Over time, we would expect high-achieving coordinators would leverage this expertise to find ways to add value to the team, whether that be through making suggestions regarding business process, tool design, or some other aspect of the work.To be successful in this role one must be customer focused, should be able to think creatively about problems and overcoming them, and should have excellent interpersonal skills while delivering exceptional customer service to our customers.Major Duties and ResponsibilitiesComprehend KPIs: Understand “Customer Quality Scores” to ensure value is added to stake holders, internal and external.
Diligent Execution: Audit customer freight daily, throughout the day, and ensure that we are managing ahead of any foreseeable problems.
Obsessive Attention to Detail: Review Data Quality daily, and work pro-actively, with follow through, to ensure that customers enjoy elite care.
Professional Communication: Over-communicate with your team and, if applicable, the customer, to ensure that there is broad visibility to our deep level of commitment to superior customer service.
Desired QualificationsFluent in English
Bachelor’s degree in Business, Supply Chain/Logistics, Data Science, Finance, Economics or related field
One year of work experience in logistics, freight forwarding, or related field
Qualifications in supply chain management or logistics
IATA/FIATA
Brokers License
University/Specialist Certifications
Expeditors offers excellent benefits:Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
Relocation will not be provided.All your information will be kept confidential according to EEO guidelines.
Full-time