Manager, Employee Relations

The Manager, Employee Relations (“ER”) is responsible for the implementation of a cohesive ER program. This individual will support the development of the key strategy to create a singular-intake point for ER matters across all business units; TUSA, Supply Chain and WRC team members. They will ensure consistent collection and retention of all ER investigation documentation in a centralized platform.This role will also play a key role in the support, guidance, and development of Specialist, Employee Relations team members.Main ResponsibilitiesProgram DevelopmentWork with key HR and COE stakeholders to build and design the ER COE that will support a singular-intake point for TUSA, SC, and WRC team members​Partner with internal and external HR teams to develop and implement employee relations best practices and programs​Pilot ER program in designated marketplace areas; gather feedback, review, and revise as needed.Proactive & Strategic Support – Pilot RolloutProactively support business to drive ER KPIs and SLAs for HRBPs/client areas​Review investigation summaries, exit survey information, engagement surveys, employee feedback, etc. to drive positive outcomes through program/policy recommendations ​Partner with Legal to proactively review and share labor laws, policies, and train HR processes for Domino’s to mitigate risk and drive the employee experience​Provide data/reporting on case documents and trending concerns based on overall themes of investigationsParticipate in the development of people-centric policies that impact performance management outcomesPartner with HRG/HRBPs to provide recommendations based on legislation, policies, and consistent practices across all business unitsGeneral Team Member and Administrative Support (Reactive/Tactical) ​– Pilot RolloutPrimary point of contact for TM concerns (particularly related to legal, risk management, safety, etc) within a SC Center​Own the investigation process (statement gathering, conversation logistics, compiling recommendation, disciplinary process, etc.) for all employee relations concerns​SME on labor laws/policies to ensure compliance through investigation process with all required legislation, etc.