Medical Assistant III

Job SummaryUnder the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant III will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction. Essential Functions

Acts as an assistant to the physician/provider by providing primary healthcare and patient care management.

Collaborates work efforts with the clerical staff to optimize operations and patient flow.

Interacts with outside healthcare facilities and agencies involving patient care and insurance.

Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.

Perform front office duties to provide coverage as needed.

Provide coverage in other departments or locations as needed.

Demonstrates excellent customer services skills and supports the model of patient and family centered care.

Performs and is formally assigned (2) of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time: Primary Care gaps in care identification, outreach, and chart preparation Residency clinic role High level disinfection Designated new hire preceptor Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador) Care management (PDCMs) Qualified language interpreter Super User for EPIC or specific competency Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling. Multi-site/flexible float pool assignment

Qualifications

Required High School Diploma or equivalent

Required Completion of an accredited MA program, including a clinical rotation, or equivalent experience.

1 year of relevant experience 1 year (12 months) MA experience; or completed CH MA internship and (6) months MA experience; or completed CH MA apprenticeship program required Required

2 years of relevant experience  2-3 years of MA experience Preferred

CRT-Basic Life Support (BLS) - AHA American Heart Association Upon Hire required Or

CRT-Basic Life Support (BLS) - ARC American Red Cross Upon Hire required

CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 90 Days required Or

CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 90 Days required Or

CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 90 Days required Or

CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 90 Days required Or

LIC-Emergency Medical Technician (EMT) - STATEMI State of Michigan 90 Days required Or

LIC-License Practical Nursing (LPN) - STATEMI State of Michigan 90 Days required Or

CRT-At least one Certification from preferred list - UNKNOWN Unknown ARMA 90 Days required

Physical Demands

Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 50 lbs

Waist to Waist > 5 lbs: Seldom up to 50 lbs

Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs

Waist to Overhead > 5 lbs: Seldom up to 5 lbs

Bilateral Carry > 5 lbs: Seldom up to 25 lbs

Unilateral Carry > 5 lbs: Seldom up to 10 lbs

Pushing Force > 5 lbs: Occasionally up to 25 lbs

Pulling Force > 5 lbs: Occasionally up to 20 lbs

Sitting: Seldom

Standing: Frequently

Walking: Frequently

Forward Bend - Standing: Occasionally

Forward Bend - Sitting: Occasionally

Trunk Rotation - Standing: Occasionally

Trunk Rotation - Sitting: Occasionally

Squat: Seldom

Stair Climbing: Seldom

Crawling / Kneeling: Seldom

Reach - Above Shoulder: Seldom

Reach - at Shoulder or Below: Occasionally

Handling: Occasionally

Forceful Grip > 5 lbs: Occasionally

Forceful Pinch > 2 lbs: Occasionally

Finger/Hand Dexterity: Frequently

Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance, pet insurance

Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status

Primary LocationSITE - Administration Building Medical Information Services - 3711 W 13 Mile Road - Royal OakDepartment NameHB HOPD - Pediatric Surgery Royal OakEmployment TypeFull timeShiftDay (United States of America)Weekly Scheduled Hours40Hours of Work40Days WorkedMonday - FridaysWeekend FrequencyN/ACURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling 616.486.7447.