Medicare Retention Performance Manager

You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.Applicants for this job have the flexibility to work remote from home anywhere in the United StatesPosition Purpose: Develops and executes action plans to improve Medicare member retention and experience. Researches, prioritizes, and determines the appropriate course of action for all applicable business matters. Directs, monitors, and contributes to special projects aimed at reducing Medicare member disenrollment in local markets, regions, and nationally.Supports Medicare markets and regions with Key Performance Indicators (KPI), performance management, perceptions and collaborates to create and drive action plans to reduce disenrollment.Directs, monitors and/or contributes to special projects and other planning initiatives for retention reduction and improving member experience with Centralized Functions.Creates and presents leadership level presentations related to market, region, and Medicare performance on Retention and Disenrollment performance.Collaborates with Medicare teams and resources as needed to gather data, reports, and insights to make informed decisions related to daily activities.Researches, prioritizes, ensures appropriate course of action, as needed, in all business matters.Education/Experience: Bachelor's degree or equivalent experience. 3+ years’ experience years of experience in the Medicare Advantage industry or experience in a functional role such as communications, project management, where there was a high level of responsibility to the Medicare Advantage business.Travel: 10%Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.TITLE: Medicare Retention Performance ManagerLOCATION: Various, MichiganREQNUMBER: 1410091