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- Management of Payroll inquiries and requests for internal and external customers via a case management tool.
- Research and resolve employee concerns through successful resolution including communication to appropriate parties.
- Provide all levels of Time and Labor data / process management; data audits, and communications to employees to address and resolve data entry issues. Work with outsource vendor to manage any T&L system issues.
- Audit, resolution and reconciliation of Time and Labor database for submission to outsource vendor each pay cycle for processing by required deadline. Follow up with vendor on any associated questions.
- Review, validate and reconcile 1-time payment/deduction and miscellaneous spreadsheets for submission to outside vendor for processing.
- Partner with the payroll vendor to coordinate all required payroll support tasks, including off cycle payment processing.
- Manage department mail to ensure time sensitive documents are addressed internally or forwarded to responsible third-party vendor for timely handling.
- Uphold company policies and procedures for payroll processing.
- AS or BS degree in accounting, finance, or equivalent work experience.
- 1 year of diverse payroll experience in a multi-company, multi-state environment.
- Excellent written and verbal communication skills.
- Quality Customer Service focus
- Creative problem solver; good analytical and decision-making skills
- Ability to work in a fast-paced work environment.
- Previous PeopleSoft experience desired.
- Proficient in MS Office (Excel and Word)
- ADP Vantage and E-Time
- Work Day
- ID: #49587366
- State: Michigan Detroit metro 48265 Detroit metro USA
- City: Detroit metro
- Salary: DOE
- Job type: Contract
- Showed: 2023-03-30
- Deadline: 2023-05-26
- Category: Accounting/finance