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Make a difference Ciber Global wants you. Come build new things with us and advance your career. At Ciber Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.
Position Description: Our Senior UX Researchers are experts in understanding our customers through unbiased discovery and exploratory user research. They are at the forefront of setting strategic design direction for our financial suite of products and championing the voice of the user throughout our organization. They dive deep with our customers to understand what they really want and need and help our product teams turn those insights into actionable steps and inspire ideas. Skills Required:- Lead high level, strategic research initiatives utilizing innovative research methods and experiments to help drive product direction for the organization.
- Partner with Product Owners, Product Managers, Interaction Designers, and other product team members to understand customer needs and opportunities.
- Own the user research process for your products throughout the product lifecycle, from problem definition and research planning to synthesis and stakeholder buy-in.
- Plan, conducted, and facilitated user research sessions such as user interviews, contextual inquiry, co-creation workshops, data analysis, lean experimentation, synthesis, etc.
- Championing user experience research and design to departments across the company.
- High level strategic thinking and analysis for both early stage concepts and established products.
- Ability to thrive in and make sense of highly ambiguous problem spaces.
- Ability to think outside the box and be creative to find the best and most suitable ways to get the answers needed for product direction.
- Listening, being thoughtful, and having deep compassion and advocacy for the users of your products.
- Owning your own work, processes, and direction for the research on your products.
- Taking a highly collaborative approach with your partners in the product organization.
- Helping coach and guide product teams on the value of user research and design.
- 4+ years of experience as a UX Researcher /Interaction/Product Designer.
- 4+ years of experience leading the human-centered design process with highly collaborative, multidisciplinary teams.
- 6+ years of experience as a UX Research or Designer.
- Bachelor s degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design-related degree.
- Master s in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design related-degree. Additional Bachelor's in sociology, anthropology, psychology, or related degree.