Program Manager

05 Dec 2024

Vacancy expired!

Make a difference Ciber Global wants you. Come build new things with us and advance your career. At Ciber Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. Responsibilities:

  • Assist with coordinating new technology, processes, infrastructure changes, products, and services to protect on-going business operations such as, PC Renewal, Managed Print Service, Hardware Maintenance Program, Global Client, OS Changes, Network, File and Print Server, IT Fit Initiatives, etc
  • Coordination of infrastructure for new, existing and decommissioned closing US non-manufacturing buildings.
  • Assist with the planning and coordination of infrastructure readiness in support of moves of groups of employees between or within buildings.
  • Assist with the planning and support for special events e.g., UAW negotiations, Executive Conferences.
  • Manage site MDF IDF Closet Maintenance and audits for assigned buildings.
  • Lead the escalation of major site and/or multiple user issues tickets e.g. Wi-Fi issues for areas of the site like conference rooms.
  • Manage IT Device Disposal Process for assigned buildings.
  • Provide ad-hoc customer education and enforce compliance with ITSP and GRCs.
  • Assist CIRT in contacting customers and mitigating security risks such as compromised devices.
  • Backup for Parts Warehouses: Lead bridge calls for issues in Parts Warehouses between business and IT until resolution.
  • Additionally, visiting the local parts warehouse as needed and helping to provide ongoing IT support for all IT infrastructures.

Experience Required:
  • Excellent written and verbal communications.
  • General Project Management Skills, like timely response and prioritization of tasks.
  • Ability to analyze data, large data sets that may come from other service providers that need our assistance.
  • Ability to work in a high-pressure environment.
  • Customer focused with excellent communication skills.
  • Self-starter with ability to multi-task and shift priorities.
  • Aptitude to pickup new technologies, like SharePoint forms programming, O365 overall, new iOS upgrades.
  • Proficient in Digital Tools and platforms in the environment, like EIDM (security tool), SharePoint, Webex Conferencing, Webex Teams, Shared Drives, others.

Experience Preferred:
  • Plant or production experience.
  • Working knowledge of BMC Remedy, Request Center, Windows 7, Windows 10, SCCM, Symantec, TCP/IP, hardware platforms, Encryption, and Remote Connectivity Working.
  • Knowledge of Local and Wide Area Networking
  • Working knowledge of Printer Connectivity.
  • Working Knowledge of Active Directory.
  • IT Certifications in Project Management.
  • Digital Worker.
  • Knowledge of Reverse VPN equipment.
  • nowledge of latest conference room technology.
  • Basic programming skills, like Power Apps in O365.
  • Camtasia Video recording.

Education Required:
  • B.S. Information Systems, Computer Science or equivalent work experience in the requested field.
At Ciber Global our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Find a purpose Help clients embrace emerging technologies. Create inventive solutions and meet intriguing client challenges. Solve, fix, design and innovate. Be a part of something bigger by helping clients go digital, create engaging customer experiences and transform their business. Move ahead Our success as a company is built on practicing inclusion and embracing diversity. Ciber is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At Ciber, our differences are embraced and celebrated. Ciber Global is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Ciber is proud to be recognized as a National Minority Supplier. National MBE Certification has been issued to Ciber Global, LLC by the Michigan Minority Supplier Development Council. About Ciber Founded in 1974, Ciber partners with organizations to develop technology strategies and solutions that deliver tangible business value. Ciber Global is a consulting, outsourcing and business solutions integration provider and partner with offices across the United States and India. Ciber's strength is enhanced by its parent company, HTC Global, a growing technology innovation and execution leader with 11,000 employees worldwide. HTC Global helps its clients reimagine technology to reach business goals.

  • ID: #23909420
  • State: Michigan Dearborn 48124 Dearborn USA
  • City: Dearborn
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2021-12-05
  • Deadline: 2022-01-20
  • Category: Et cetera