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- Manage a backlog of 100+ operational reporting requirements, ensuring strong prioritization, clear documentation, and aggressive solutioning through successive Agile sprints and project releases
- Liaise with IT resources, including developers, modelers and tech leads, to ensure that business requirements, mockups and WHY statements are translated into effective and intuitive reporting solutions
- Act as primary point of business contact, providing clarification and status updates throughout the lifecycle, and facilitating meetings and touchpoints for collaboration
- Become a subject matter expert on the front-end usage and navigation of key reporting tools (IBM Cognos, Power BI). Provide job aids and demonstration sessions for other end-users
- Translate requirements into strong business recommendations for associated reporting models, frameworks, and tools
- Assist end-users and BAs with the elaboration of business use cases, WHY statements, acceptance criteria, test cases for validation, and final distribution requirements
- Expand and embellish backlog with post-production defect tickets and enhancement requests, prioritizing these together with the original scope
- Maintain list of key contacts throughout the organization, so that blockers can be escalated to upstream horizontals, and dependent action items assigned
- Represent the reporting team on Change Governance boards, project meetings, scrum ceremonies, and new initiatives
- Leverage JIRA analytics to report status and scope to respective BAs, Product Owners, End Users and Project Leaders as requested
- Support and/or lead risk related investigations and analysis when needed
- High school diploma or equivalent required. Bachelor’s degree in related field strongly preferred
- 5+ years in business intelligence or financial services field.
- Willingness to travel to support deployment and operation resource activities
- General understanding of SQL, relational databases, and framework modeling
- Experience of using/navigating in a variety of reporting tools (IBM Cognos, Power BI, Access Databases, Excel)
- Experience with Agile methodology (Jira)
- Experience with documentation tools (Confluence, SharePoint)