The primary responsibility of SAP IBP IT Product Analyst is to support Domino’s Pizza initiatives in analysis, design, configuration, testing, implementation, and support of SAP IBP (Integrated Business Planning) applications. This role requires a deep understanding of SAP IBP concepts and processes, as well as strong analytical and problem-solving skills. This position will be a dedicated IT resource in stabilizing and further developing the usage of SAP IBP in our organization.
Main responsibilities
    Lead the design, build, test, and deployment of configurations for SAP IBP
    Lead analysis and design sessions with key business stakeholders to facilitate integration discussions between SAP IBP and other/ERP systems
    Provide updates to and share information with appropriate IT team members regarding the implementation and changes
    Work with solution architects, business and IT SMEs, and developers to understand and assist in the design and implementation
    Collaborate with SAP IBP product support in the recommendation of best practice strategies to further streamline the system implementation
    Collaborate with SAP IBP product support team to manage system upgrades
    Identify and evaluate recurring support issues that may need a system solution and manage to resolution
    Provide support to Level 1 and 2 Team Members in documenting and resolving production issues
    Participate in unit testing, integration testing, and issue resolution
    Plan and lead user acceptance testing as needed
    Develop and manage KPIs and ongoing reporting requirements
    Strategic partnership with internal customers for solution development, service management, risk management, and relationship development
    Facilitate the planning and execution of project deliverables to enable the business to achieve objectives through the effective use of SAP IBP
    Serve as a trusted advisor, and function as a key point of contact for the business team for SAP IBP
    Work closely with internal and third party resources and SMEs, including system integrators, through any additional phases of the project
    Provide recommendations and create documentation for business process redesign