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- Excellent skills in managing and maintaining end user service
- Strong hands one experience on VMware horizon view and vSphere
- Strong hands-on experience on upgradation/migration on VMware and VMware horizon view
- In-depth experience in hardware image development and support for Windows and Mac based machines and operating systems.
- Expert experience and understanding of Microsoft products and integration across associated components (Teams, Sharepoint, Exchange, OneDrive, etc)
- Expert experience administering app and profile deployments using Mobile Device Management systems (EndPoint Manager, AirWatch, etc)
- Installs, tests, evaluates and integrates various applications and third-party products into the client architecture, as well as various related and unrelated subsystems.
- Conducts and coordinates the analysis, planning and implementation of client systems software.
- Identifies and resolves moderately complex systems problems.
- Ensures that platform patch management is kept current.
- Creates, manages and deploys Active Directory Group Policy Objects (GPOs) and associated custom GPO templates for the virtual environment.
- Follows and enforces organizational IT security policies and processes, including change management processes.
- Ability to serve as the primary engineer for the client software and hardware environment
- Strong knowledge of Windows, and Mac operating systems
- Ability to make recommendations regarding the client architecture, and articulate the value that new products would bring to clients
- Knowledge of industry standards; available technologies; and security and system best practices
- Ability to understand and resolve network system issues
- Thorough knowledge of Microsoft Windows operating systems
- Basic knowledge of system administration script programming with Visual Basic Scripting and Batch scripts
- Basic knowledge of system administration script programming with PowerShell preferred
- Basic Desktop/Laptop hardware and technology knowledge
- Knowledge of file system management (NTFS, Fat32)
- Bachelor’s degree or equivalent experience
- 5-8 years of experience with Microsoft Windows environments
- 5-8 years of experience with client virtualization environments
- Experience with the following platforms and systems is beneficial; Horizon View, VMware vSphere, BMC Client Management