Server Engineer

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare through our Global Support Centers. Through inclusivity, we share a singular vision to deliver world-class measurable upside results to our customers. It takes a village – come join ours!

• Under minimal supervision, responsible for research, design, installation, integration, support and optimization of a variety of technologies as a part of the information technology infrastructure and applications environment.
• Designs, implements and maintains high performing, highly available systems to meet the customers' functional and cost requirements, as defined by the overall system architecture specifications and in accordance with the service level and/or operation level agreements.
• Performs work on new project installations, system/infrastructure upgrades, and system/infrastructure performance management. Contributes to process and system support documentation.
• Competent to work with systems and infrastructure within a diverse technology portfolio, but at times requires guidance from others.

• Under minimal supervision, works with customer specifications and budgets to develop both critical and non-critical systems that are a part of the technology infrastructure.
• Provides technical risk assessment of system readiness for operational turnover. Researches emerging technologies, standards and system trends that align with customer requirements and Information Services (IS) architectural standards related to assigned projects, support responsibilities or strategic initiatives.
• Participates in project planning and execution, related to system architecture, design, integration, testing and implementation. Analyzes system requirements and constraints to engineer technical solutions that meet the needs of the business, across multiple dimensions. Designs solutions that can be operationally implemented and supported within current organizational structures or defines new operational and support structures. As a project team member, responsible for assigned project tasks, as well as schedules, change control and project-related status reports. Coordinates work with team members, as required, to ensure successful delivery of all technical aspects of assigned projects.
• Participates in the operational support for assigned systems, including the creation of written support documentation, and facilitates knowledge transfer between teams and individuals involved in support.
• Responsible for the resolution of implementation and support issues, and collaborates with support teams to troubleshoot and resolve escalated Incidents and problems, using established IS procedures for problem and situation management. Participates in the creation of relevant technical and support documentation.
• Maintains knowledge of end user devices and integration with equipment, networking concepts (such as TCP\IP, WINS, DNS, DHCP), Windows Server and Desktop platforms, Enterprise Directories, storage subsystems and relational databases.

• 2-3 years exp (intermediate) OR 3-5 years exp (Senior) of the following:
• VMWare (VDI, VSI) Required
• Microsoft Server Operating System Required
• Linux Preferred
• Required Associate's Degree or equivalent
• Preferred Bachelor's Degree
• 2 years of experience typically gained through skills/knowledge/abilities Experience in systems engineering (designing, implementing and supporting system and infrastructure services), with exposure to the complete systems development lifecycle (requirements gathering, design, development, testing, implementation, support and service level measurement) Required