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- Global administrator for Office 365 tenants using Admin Center (Exchange Online, SharePoint, MSGroups, Teams, Security and Compliance Center, and other O365 Applications/Features).
- Support O365 environment and the data feeds and interface with IAM solution, Okta.
- Understanding of O365 Suite and environment, configuration, capabilities, licenses, plans, service descriptions and features in government tenants. Support of ADDS, ADFS, DNS in Microsoft AD and Azure.
- Email support and security management with Exchange Online and Avanan SaaS.
- Demonstrated problem-solving skills including: identification of issues, obstacles and opportunities and development and implementation of effective solutions.